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Business Development Associate

2 months ago

New York, New York, United States Business Development Firm Full time

**Unlock Your Potential with Our Business Development Firm**

We are a dynamic and customer-centric company that thrives on delivering exceptional value to our clients. Our mission is to build long-lasting relationships and put our customers at the heart of everything we do. As a key member of our team, you will play a vital role in creating an unforgettable experience for our customers.

**Key Responsibilities:**

  • Develop in-depth knowledge of our products and services to provide expert solutions to customer inquiries and concerns.
  • Gather and input customer order information with precision and accuracy.
  • Employ effective questioning techniques to determine customer needs and provide tailored solutions.
  • Maintain a professional, courteous, and helpful demeanor at all times, ensuring exceptional customer satisfaction.
  • Collaborate with the customer support and management teams to enhance the customer experience and drive customer retention.
  • Identify and escalate any concerns or issues to upper management for prompt resolution.
  • Perform other duties as assigned by management to ensure seamless operations.

**Requirements:**

  • Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving skills and attention to detail to ensure accurate and efficient customer service.
  • Proficiency in using technology to streamline processes and improve customer experience.