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3 months ago
**Lansweeper** provides a unique Technology Asset Intelligence platform for businesses to better understand, manage and protect their technology estate and network. Lansweeper helps customers minimize risks and optimize their technology investments by providing actionable insight into their technology estate at all times, offering trustworthy, valuable, and accurate insights about the state of users, devices, and software.
Since its launch in 2004, Lansweeper has been developing a software platform that scans and inventories all IT devices, installed software, and active users on a network - allowing organizations to manage their IT centrally. The Lansweeper platform currently discovers and monitors over 80 million connected devices from 25,000+ customers, including Mercedes, Michelin, Liverpool FC, Carlsberg, Nestle, IBM, and Samsung, along with governments, banks, NGOs, and universities, driven by its 300+ strong team across the world.
Your role will focus on our Austin, TX office, where you will organize and coordinate administrative duties and office procedures. You will ensure a pleasant work environment by maintaining high levels of organizational effectiveness, communication, and safety.
As our Office Manager, you will be a crucial member of the Employee Experience team under the Global HR team, dedicated to creating the best work experience at Lansweeper. You will manage daily operations, events, and meeting setups, act as the primary liaison for visitors and employees, support onboarding and off-boarding processes, and provide executive assistance. Due to the nature of this position, you will be required to work in-office (Austin, TX) five days a week, Monday through Friday.
**A Day in the Life of Office Management Tasks**:
**People Operations**
- Process payroll data for wages, commissions, and bonuses and manage employee benefits programs, including enrollment, changes, and terminations
- Support employees through the onboarding and off-boarding processes, including equipment coordination, employment eligibility verification (Form I-9), benefits enrollment, agreement e-sign requests, and other administrative tasks
- Perform other data entry in HRIS and Benefits portals as needed
- Assist with various ad hoc HR projects as needed, contributing to continuous improvement initiatives within the People and Culture Team
**Workplace Experience**
- Lead daily operations, handle official correspondence, and manage meeting bookings and setups, ensuring employees have all necessary information regarding office equipment
- Be a culture ambassador for colleagues and visitors, maintaining a welcoming and professional environment and overseeing all aspects of office facilities, including site security, property maintenance, repairs, mail services, and office supplies
- Collaborate with the local employee event committee in the Austin office to organize and communicate company events and holiday celebrations, including team-building activities and holiday lunches
- Resolve office issues, order supplies, manage office access, support travel arrangements, and maintain vendor relationships
- Manage HR/ office expenses and invoices
- Continuously seek ways to enhance office functionality and the employee experience
**Executive Assistance**
- Understand business priorities, provide complex calendar management (Outlook, considering time zone sensitivities), deliver operational excellence, and proactively anticipate and support the needs of US-based executives as needed
Other related functions as assigned.
**Are you the new Office Manager at Lansweeper?**
**I am someone who**:
- Brings positive energy to daily interactions and communicates effectively with diverse individuals (stakeholders, employees, vendors)
- Is committed, proactive, and self-sufficient, able to resolve issues and drive tasks to completion independently
- Possesses a growth mindset, continuously improving the workplace experience
- Manages complex executive calendars across multiple time zones with an empathetic mindset and excellent people skills
- Excels in written and verbal communication, engaging positively
- Functions autonomously while maintaining a strong attention to detail
- Supports a fast-paced, dynamic, global work environment, taking initiative and ownership of ambiguous tasks
- Is proficient in office software and communication tools (e.g., Outlook, Zoom, Slack, Teams)
**I have**:
- At least 3 years of relevant human resources support and/or office admin management experience.
- An understanding that this position is primarily in-office due to the nature of the role.
- A global mindset and cross-cultural competency, demonstrated through experience working and collaborating in international environments
- Strong administrative skills in a fast-paced environment
- Exceptional communication skills with extensive knowledge of written and spoken English
- Excellent time management skills and the ability to multi-task and priori