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Front Desk Manager

4 months ago

Wells, United States Equity LifeStyle Properties Full time

Job Overview:
We are seeking a highly organized and customer-oriented Front Desk Manager to join our team. As the Front Desk Manager, you will be responsible for overseeing all front desk operations and ensuring exceptional customer service. This is a full-time position with competitive pay and opportunities for growth within the company.

**Responsibilities**:

- Greet and welcome guests in a friendly and professional manner
- Answer phone calls, respond to inquiries, and provide information about the company
- Manage the front desk area, ensuring it is clean and organized at all times
- Schedule appointments and maintain calendars for staff members
- Assist with clerical duties such as filing, data entry, and transcribing documents
- Handle customer complaints or issues in a timely and effective manner
- Train and supervise front desk staff to ensure high-quality service delivery
- Monitor inventory of office supplies and place orders when necessary
- Collaborate with other departments to ensure smooth operations and excellent customer support
- Utilize QuickBooks to manage financial transactions accurately

**Skills**:

- Strong customer service skills with the ability to handle difficult situations professionally
- Proficient in using phone systems and other office equipment
- Excellent organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Experience with QuickBooks or similar accounting software is preferred
- Strong written and verbal communication skills for effective customer support
- Proficient in proofreading documents for accuracy

Pay: $20.43 - $24.61 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Relocation assistance
- Retirement plan
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Ability to Relocate:

- Wells, ME: Relocate before starting work (required)

Work Location: In person