Guest Services Representative
2 months ago
We are seeking a dedicated and detail-oriented individual to fill the role of Front Desk Agent at Giri Hotel Management LLC. This position is essential in providing exceptional customer service and ensuring a welcoming atmosphere for our guests.
Key Responsibilities:
- Handle online, telephone, and in-person room bookings efficiently.
- Greet guests upon arrival, assist with check-in/check-out processes, and provide room keys while outlining hotel facilities.
- Process payments and address any discrepancies related to billing.
- Respond promptly and courteously to guest inquiries and concerns.
- Provide information about local attractions and amenities to enhance guest experience.
- Collaborate with team members to maintain high standards in guest room readiness and address special requests.
- Ensure cleanliness and organization of work areas and equipment.
- Perform additional tasks as required to support hotel operations.
Why Choose Giri Hotel Management LLC?
We offer a range of benefits to our employees, including:
- Discounted rates at our hotels.
- Incentives for employee referrals.
- Accrued paid time off.
- Short-term and long-term disability coverage.
- Employer-sponsored medical, dental, and vision insurance.
- Life insurance options.
- 401k plan with employer matching.
- Career advancement opportunities within a rapidly growing hotel company.
We look forward to welcoming a new member to our team who is passionate about delivering outstanding service.
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Wells, United States Giri Hotel Management LLC Full timePosition Overview:We are seeking a dedicated and detail-oriented individual to fill the role of Front Desk Agent at Giri Hotel Management LLC. This position is essential in providing exceptional customer service and ensuring a welcoming atmosphere for our guests.Key Responsibilities:Handle online, telephone, and in-person room bookings efficiently.Greet...
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