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Hotel Night Auditor

2 months ago


Wells, Nevada, United States Love's Travel Stops Full time

Job Summary: As a Night Auditor at Love's Travel Stops, you will be responsible for providing exceptional customer service and ensuring a smooth check-out process for our guests.

Key Responsibilities:

  • Greet customers in a friendly and professional manner, addressing their needs and concerns.
  • Demonstrate a thorough knowledge of hotel information, including room rates, amenities, and services.
  • Input and retrieve information from the computer system, ensuring accuracy and efficiency.
  • Assist guests with check-out, handling any issues or concerns in a timely and professional manner.
  • Work collaboratively with other team members to maintain a positive and welcoming environment.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Basic computer skills and knowledge of hotel software.
  • High school diploma or equivalent required.