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Catering/outside Sales Coordinator

3 months ago

Chicopee, United States Chick-fil-A Chicopee Full time

Are you looking for your best first or next job? If the answer is ‘yes,’ then we ask you: Do you have what it takes to work at Chick-fil-A?

We are seeking to hire a recent college graduate to be our Catering/Outside Sales Coordinator.

**JOB EXPECTATIONS**
- Manage all catering and outside sales
- Effectively execute every catering order with excellence by hitting the mark for taste, order accuracy, timeliness, and providing attentive and courteous service.
- Oversee and participate in serving at outside sales events such as Mass Mutual Center, Big E, sporting events, seasonal events, etc.
- Once a catering order has been received, coordinate with the Kitchen Manager on the fulfillment
- Input a catering order in the POS system
- Complete all set-up and preparation for each catering order: boxes, utensils, sauces, bags, etc.
- Have the TMS bags ready for the kitchen to load
- Deliver catering orders
- Complete all the set-up on-site for the Guest
- Put all catering-related items away upon return to the store
- Finalize payment for catering orders before delivery
- Keep the catering spreadsheet tracker up to date
- Keep inventory of catering supplies and inform the leadership of ordering needs
- Create any systems or processes to improve our catering service
- Make necessary decisions to honor our commitment to our Guests
- Network with neighboring businesses and organizations
- Create and maintain relationships with guests/businesses with outside sales opportunities
- Work alongside our Marketing Director
- Use in-store graphics, social media, and other avenues to increase sales and guest engagement
- Organize internal and external events
- Be an ambassador for the Chick-fil-A culture with every interaction
- Support the team in position during peak hours and as needed

A job at Chick-fil-A is a stepping-stone to a successful future whether that future will be with Chick-fil-A or elsewhere. Here are some of the great benefits of working at Chick-fil-A:

- All Chick-fil-A restaurants are closed on Sundays, so you have a guaranteed day of rest.
- The Operator is an independent businessperson, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
- Competitive Pay Along with a competitive paycheck
- Scholarship Opportunities
- Free College Opportunity
- Opportunities to grow in leadership, develop new skills, become ServSafe certified, and more
- A nurturing environment where you will learn valuable business and people skills
- It’s a Great Place to Work. At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members enjoy working at Chick-fil-A.

We are excited to add this needed position to our business While we have an outline of what this position would entail, there will also be room for the role to be developed over time.

**REQUIREMENTS**
- Highly Organized
- Flexibility in availability between Monday and Saturday as most orders will need to be delivered by the Catering Coordinator
- A strong sense of ownership
- Exemplary follow-through skills
- Attention to detail
- Takes Initiative
- A problem-solver
- Loves to interact with people
- Can provide competent, professional, and remarkable guest service
- Ability to manage the physical setup and delivery of catering orders
- Do the right thing, the right way, every time

**PREFERRED QUALIFICATIONS**
- 2+ years of equivalent experience
- Major in marketing, hospitality, or a related field