Desktop Support

2 weeks ago


Tampa, United States QUANTUM WORLD TELE SERVICES PRIVATE LIMITED Full time

(1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time

(3.) To adhere to quality standards, regulatory requirements and company policies

(4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts

(6.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases.

**Job Type**: Contract

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Desktop Support: 3 years (required)

Ability to Commute:

- Tampa, FL (preferred)

Ability to Relocate:

- Tampa, FL: Relocate before starting work (preferred)

Work Location: In person


  • Desktop Support Tech

    2 weeks ago


    Tampa, United States OneTouch Direct Full time

    Assist staff with the installation, configuration, and ongoing usability of desktop computers, software within established standards and guidelines. Work with vendor support contacts to resolve technical problems with desktop computing equipment and software. Works with Network operations staff as appropriate to determine and receive problems received from...


  • Tampa, United States OneTouch Direct Full time

    Assist staff with the installation, configuration, and ongoing usability of desktop computers, software within established standards and guidelines. Work with vendor support contacts to resolve technical problems with desktop computing equipment and software. Works with Network operations staff as appropriate to determine and receive problems received from...

  • Desktop Support Tech

    4 weeks ago


    Tampa, United States OneTouch Direct Full time

    Job DescriptionJob DescriptionAssist staff with the installation, configuration, and ongoing usability of desktop computers, software within established standards and guidelines.Work with vendor support contacts to resolve technical problems with desktop computing equipment and software.Works with Network operations staff as appropriate to determine and...

  • Desktop Support

    2 weeks ago


    Tampa, United States Yochana IT Full time

    Job DescriptionJob DescriptionThe Support Specialist IT will provide support to the Customers end-user community as per agreed processes and support levels. The Support Specialist IT will be involved mainly in:Incident management, Request management, Change management, Knowledge management and Access rights managementSecond-tier support to local end users...


  • Tampa, United States Arthur Grand Technologies Full time

    Job Description Arthur Grand Technologies is currently seeking a highly motivated and skilled Desktop Support for one of our clients Role: Desktop Support Location: Tampa, FL Duration:Long Term Contract The Support Specialist IT will be involved mainly in: Incident management, Request management, Change management, Knowledge management and Access rights...


  • Tampa, Florida, United States Arthur Grand Technologies Inc Full time

    Job Description   Arthur Grand Technologies is currently seeking a highly motivated and skilled Desktop Support for one of our clients   Role: Desktop Support Location: Tampa, FL Duration:Long Term Contract     The Support Specialist IT will be involved mainly in: Incident management, Request management,   Change management, Knowledge...


  • Tampa, United States eTeam Full time

    Job Description :- The Support Specialist IT will provide support to the Customers end-user community as per agreed processes and support levels. The Support Specialist IT will be involved mainly in: Incident management, Request management, Change management, Knowledge management and Access rights management Second-tier support to local end users for PC...


  • Tampa, United States eTeam Full time

    Job Description :- The Support Specialist IT will provide support to the Customers end-user community as per agreed processes and support levels. The Support Specialist IT will be involved mainly in: Incident management, Request management, Change management, Knowledge management and Access rights management Second-tier support to local end users for PC...

  • Desktop Support

    1 week ago


    Tampa, United States Resource Logistics Full time

    The Support Specialist IT will provide support to the Customers end-user community as per agreed processes and support levels. The Support Specialist IT will be involved mainly in: • Incident management, Request management, Change management, Knowledge management and Access rights management • Second-tier support to local end users for PC and...


  • Tampa, United States Seacoast Bank Full time

    Hybrid work arrangement (3 days in the office/2 days remote). Location is flexible within the Seacoast footprint in Florida.JOB SUMMARY: The Senior End User Computing Engineer plays a critical role in ensuring the stability, security, and optimal performance of Seacoast’s end user computing environment. This position requires advanced expertise in the...


  • Tampa, United States TeamLogic, Inc. Full time

    Company Overview If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's...


  • Tampa, United States AACSB International Full time

    Job DescriptionJob DescriptionAACSB is the world’s leading voice in business education, providing quality assurance (accreditation), intelligence and thought leadership, and learning and development (e.g., conferences, seminars, digital learning) opportunities to over 1,800 member organizations and more than 900 accredited business schools in over 100...


  • Tampa, United States AACSB International Full time

    Job DescriptionJob DescriptionAACSB is the world’s leading voice in business education, providing quality assurance (accreditation), intelligence and thought leadership, and learning and development (e.g., conferences, seminars, digital learning) opportunities to over 1,800 member organizations and more than 900 accredited business schools in over 100...

  • IT Support Position

    3 weeks ago


    Tampa, United States Centarus Full time

    Job DescriptionJob DescriptionIT Desktop and Network Support Position (Remote Only)Business Hours: 6:00am to 7:00pm PST or 9:00am to 10:00pm ESTCentarus Inc. is a cutting-edge Managed Services and Cybersecurity Provider located in San Francisco primarily serving clients in the Bay Area and their remote offices. It is our passion to provide proactive and...


  • Tampa, United States Tata Consultancy Services Full time

    PowerApps Developer: 1. Designing, prototyping, and supporting of testing, development and refactoring end-to-end applications on Power platforms 2. Deep technical skills to build Canvas App, model driven App & portal apps Implement Power Automate desktop and Cloud flows 3. Understanding of using multiple connectors with PowerApps and Flows, preferably...


  • Tampa, Florida, United States AACSB International Full time

    AACSB is the world’s leading voice in business education, providing quality assurance (accreditation), intelligence and thought leadership, and learning and development (e.g., conferences, seminars, digital learning) opportunities to over 1,800 member organizations and more than 900 accredited business schools in over 100 countries and territories....

  • IT Specialist

    1 day ago


    Tampa, United States Softrim LLC Full time

    **Job Summary** Softrim is a leading technology services provider with Managed IT and Low Voltage offerings. We have offices in Alpharetta GA, Raleigh NC, and Estero FL, with clients across the country. **Responsibilities** - Act as a liaison between users and remote Tier 2-3 team members and assist remote team members with service delivery, projects, and...


  • Tampa, United States CIO Technology Solutions Full time

    Why CIO Technology Solutions? Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. Cutting-Edge Technology: We're leaders in the technology industry, constantly pushing boundaries and exploring new solutions for our clients.Client-Centric Approach: At the heart of our mission is an...


  • Tampa, United States CIO Technology Solutions Full time

    Job DescriptionJob DescriptionWhy CIO Technology Solutions?Cutting-Edge Technology: We're leaders in the technology industry, constantly pushing boundaries and exploring new solutions for our clients.Client-Centric Approach: At the heart of our mission is an unwavering commitment to our clients, and you'll be their primary advocate.Collaborative...


  • Tampa, United States Path Medical Full time

    JOB SUMMARY: Apply and expand your systems management skills in our diverse virtual environments built on VMWare and Citrix, protected by Sonicwall and Fortigate firewalls, and running Linux and Windows VMs. Recently merged company is combining operations and migrating systems to improve efficiencies. Seeking talented engineer with specific skillsets to...