Desktop Support
2 weeks ago
(1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time
(3.) To adhere to quality standards, regulatory requirements and company policies
(4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts
(6.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases.
**Job Type**: Contract
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Desktop Support: 3 years (required)
Ability to Commute:
- Tampa, FL (preferred)
Ability to Relocate:
- Tampa, FL: Relocate before starting work (preferred)
Work Location: In person
-
Desktop Support Tech
2 weeks ago
Tampa, United States OneTouch Direct Full timeAssist staff with the installation, configuration, and ongoing usability of desktop computers, software within established standards and guidelines. Work with vendor support contacts to resolve technical problems with desktop computing equipment and software. Works with Network operations staff as appropriate to determine and receive problems received from...
-
Desktop Support Tech
1 week ago
Tampa, United States OneTouch Direct Full timeAssist staff with the installation, configuration, and ongoing usability of desktop computers, software within established standards and guidelines. Work with vendor support contacts to resolve technical problems with desktop computing equipment and software. Works with Network operations staff as appropriate to determine and receive problems received from...
-
Desktop Support Tech
4 weeks ago
Tampa, United States OneTouch Direct Full timeJob DescriptionJob DescriptionAssist staff with the installation, configuration, and ongoing usability of desktop computers, software within established standards and guidelines.Work with vendor support contacts to resolve technical problems with desktop computing equipment and software.Works with Network operations staff as appropriate to determine and...
-
Desktop Support
2 weeks ago
Tampa, United States Yochana IT Full timeJob DescriptionJob DescriptionThe Support Specialist IT will provide support to the Customers end-user community as per agreed processes and support levels. The Support Specialist IT will be involved mainly in:Incident management, Request management, Change management, Knowledge management and Access rights managementSecond-tier support to local end users...
-
Desktop SupportHelp Desk Support Ticketing
5 days ago
Tampa, United States Arthur Grand Technologies Full timeJob Description Arthur Grand Technologies is currently seeking a highly motivated and skilled Desktop Support for one of our clients Role: Desktop Support Location: Tampa, FL Duration:Long Term Contract The Support Specialist IT will be involved mainly in: Incident management, Request management, Change management, Knowledge management and Access rights...
-
Desktop Support/Help Desk Support
2 weeks ago
Tampa, Florida, United States Arthur Grand Technologies Inc Full timeJob Description Arthur Grand Technologies is currently seeking a highly motivated and skilled Desktop Support for one of our clients Role: Desktop Support Location: Tampa, FL Duration:Long Term Contract The Support Specialist IT will be involved mainly in: Incident management, Request management, Change management, Knowledge...
-
Desktop Support Consultant
1 week ago
Tampa, United States eTeam Full timeJob Description :- The Support Specialist IT will provide support to the Customers end-user community as per agreed processes and support levels. The Support Specialist IT will be involved mainly in: Incident management, Request management, Change management, Knowledge management and Access rights management Second-tier support to local end users for PC...
-
Desktop Support Consultant
1 day ago
Tampa, United States eTeam Full timeJob Description :- The Support Specialist IT will provide support to the Customers end-user community as per agreed processes and support levels. The Support Specialist IT will be involved mainly in: Incident management, Request management, Change management, Knowledge management and Access rights management Second-tier support to local end users for PC...
-
Desktop Support
1 week ago
Tampa, United States Resource Logistics Full timeThe Support Specialist IT will provide support to the Customers end-user community as per agreed processes and support levels. The Support Specialist IT will be involved mainly in: • Incident management, Request management, Change management, Knowledge management and Access rights management • Second-tier support to local end users for PC and...
-
Senior Desktop Engineer
4 days ago
Tampa, United States Seacoast Bank Full timeHybrid work arrangement (3 days in the office/2 days remote). Location is flexible within the Seacoast footprint in Florida.JOB SUMMARY: The Senior End User Computing Engineer plays a critical role in ensuring the stability, security, and optimal performance of Seacoast’s end user computing environment. This position requires advanced expertise in the...
-
Onsite Support Technician
1 week ago
Tampa, United States TeamLogic, Inc. Full timeCompany Overview If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's...
-
IT Support Coordinator
1 week ago
Tampa, United States AACSB International Full timeJob DescriptionJob DescriptionAACSB is the world’s leading voice in business education, providing quality assurance (accreditation), intelligence and thought leadership, and learning and development (e.g., conferences, seminars, digital learning) opportunities to over 1,800 member organizations and more than 900 accredited business schools in over 100...
-
IT Support Coordinator
2 days ago
Tampa, United States AACSB International Full timeJob DescriptionJob DescriptionAACSB is the world’s leading voice in business education, providing quality assurance (accreditation), intelligence and thought leadership, and learning and development (e.g., conferences, seminars, digital learning) opportunities to over 1,800 member organizations and more than 900 accredited business schools in over 100...
-
IT Support Position
3 weeks ago
Tampa, United States Centarus Full timeJob DescriptionJob DescriptionIT Desktop and Network Support Position (Remote Only)Business Hours: 6:00am to 7:00pm PST or 9:00am to 10:00pm ESTCentarus Inc. is a cutting-edge Managed Services and Cybersecurity Provider located in San Francisco primarily serving clients in the Bay Area and their remote offices. It is our passion to provide proactive and...
-
Power Platform/Power Automate
4 weeks ago
Tampa, United States Tata Consultancy Services Full timePowerApps Developer: 1. Designing, prototyping, and supporting of testing, development and refactoring end-to-end applications on Power platforms 2. Deep technical skills to build Canvas App, model driven App & portal apps Implement Power Automate desktop and Cloud flows 3. Understanding of using multiple connectors with PowerApps and Flows, preferably...
-
IT Support Coordinator
3 weeks ago
Tampa, Florida, United States AACSB International Full timeAACSB is the world’s leading voice in business education, providing quality assurance (accreditation), intelligence and thought leadership, and learning and development (e.g., conferences, seminars, digital learning) opportunities to over 1,800 member organizations and more than 900 accredited business schools in over 100 countries and territories....
-
IT Specialist
1 day ago
Tampa, United States Softrim LLC Full time**Job Summary** Softrim is a leading technology services provider with Managed IT and Low Voltage offerings. We have offices in Alpharetta GA, Raleigh NC, and Estero FL, with clients across the country. **Responsibilities** - Act as a liaison between users and remote Tier 2-3 team members and assist remote team members with service delivery, projects, and...
-
IT Service Desk Technician
2 days ago
Tampa, United States CIO Technology Solutions Full timeWhy CIO Technology Solutions? Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. Cutting-Edge Technology: We're leaders in the technology industry, constantly pushing boundaries and exploring new solutions for our clients.Client-Centric Approach: At the heart of our mission is an...
-
IT Service Desk Technician
3 weeks ago
Tampa, United States CIO Technology Solutions Full timeJob DescriptionJob DescriptionWhy CIO Technology Solutions?Cutting-Edge Technology: We're leaders in the technology industry, constantly pushing boundaries and exploring new solutions for our clients.Client-Centric Approach: At the heart of our mission is an unwavering commitment to our clients, and you'll be their primary advocate.Collaborative...
-
VMWare Systems Engineer
1 week ago
Tampa, United States Path Medical Full timeJOB SUMMARY: Apply and expand your systems management skills in our diverse virtual environments built on VMWare and Citrix, protected by Sonicwall and Fortigate firewalls, and running Linux and Windows VMs. Recently merged company is combining operations and migrating systems to improve efficiencies. Seeking talented engineer with specific skillsets to...