Desktop Support Tech

2 weeks ago


Tampa, United States OneTouch Direct Full time
  • Assist staff with the installation, configuration, and ongoing usability of desktop computers, software within established standards and guidelines.
  • Work with vendor support contacts to resolve technical problems with desktop computing equipment and software.
  • Works with Network operations staff as appropriate to determine and receive problems received from clients.
  • Process incoming IT tickets.
  • May perform other duties as assigned or required.

Requirements

  • Required - CompTIA A+ Certification
  • Work onsite.
  • Ability to work 40 hours per week.
  • Engaging personality that blends well with fast-paced, goal-driven environment
  • Highly motivated, flexible and great attitude
  • Must be willing to weekends and work at night when necessary.
  • Excellent written and oral communication skills
  • Ability to trouble shoot computer issues.
  • Ability to manage diverse personalities constructively
  • Ability to work effectively in a stressful environment
  • Ability to handle work related pressure
  • Exceptional attention to detail
  • Ability to multitask effectively
  • Ability to prioritize your workload
  • Ability to work self-directed

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • 401K option
  • A positive upbeat work environment
  • Opportunity for professional and personal growth
  • Diverse, welcoming culture with Employee Resource Groups

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