Desktop SupportHelp Desk Support Ticketing

(1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers,...

Essential Duties and Responsibilities:Provide White glove style service for new onboarding clients to assist them through the process from initial setup, to onboarding clients and be the first point of contact for any issues or questions till the onboarding process has completed its success criteria.Support single application running on Windows and MAC...

Overview: **Compensation**:$19.00 - $26.00 hourly _based on experience and credentials _ **Location Type**: Hybrid, _a flexible work model blending in-office and remote working_ **Position Type**:Full Time **Schedule**:Monday through Friday, between the hours of 7:00 AM - 6:00 PM **Responsibilities**: - Facilitate incoming technical support calls -...

The Help Desk Engineer is responsible for second-tier support for PC and serverhardware and software, mobile devices, firewalls, network services, and any other technical issues that might arise for our clients. The ideal candidate is enthusiastic, positive and possess great customer service skills.JOB RESPONSIBILITIES:Field incoming Help Desk requests via...

The Help Desk Engineer is responsible for second-tier support for PC and serverhardware and software, mobile devices, firewalls, network services, and any other technical issues that might arise for our clients. The ideal candidate is enthusiastic, positive and possess great customer service skills.JOB RESPONSIBILITIES:Field incoming Help Desk requests via...

Role: Bilingual IT Help Desk Customer Service RepresentativeLocation: Tampa, FL, 33634Duration: 12 monthsMust Have List:Bilingual (Fluent in English and Spanish). Candidate must be able to speak and write in Spanish.Minimum of 2 years IT Help Desk experience.Experience with call center telephony and ticket system software such as ServiceNow.Experience...

Role: Bilingual IT Help Desk Customer Service RepresentativeLocation: Tampa, FL, 33634Duration: 12 monthsMust Have List:Bilingual (Fluent in English and Spanish). Candidate must be able to speak and write in Spanish.Minimum of 2 years IT Help Desk experience.Experience with call center telephony and ticket system software such as ServiceNow.Experience...

**Title: Helpdesk Technician** Helpdesk Technician’s work directly with our clients, as well as other system engineers, to provide support on various support tickets to provide installation and support service for multiple customer networks. Primarily in-house support and responsible for working tickets of varying degree of difficulty on our service...

We're unique. You should be, too.We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We're different than most primary care providers. We're rapidly expanding and we need great people to join...

Rocket Pest is a leading service provider for Pest, Termite, & Lawn Services in Georgia, Florida, North and South Carolina. Our company is growing, and we would love to talk to you about joining our team! **Position Summary** As an IT Help Desk Specialist, you will play a crucial role in ensuring smooth operations and efficient technical support for our...

Job Description: Systems Help Desk Technician Vanguard Management Solutions, Inc. (VMS) is looking for a Systems Help Desk Technician who will beresponsible for handling various IT systems for our client. As a part of the IT team, you will support criticalapplications and ensure stability of services by performing dedicated maintenance activities. You will...

We're currently seeking an experienced IT Service Desk Technician - Level 2. The Level 2 is responsible for providing technical support and maintenance of computer desktops, servers, and associated peripherals for both cloud-hosted and on-premises systems. Resolve customer reported problems, install hardware and software, and provide general IT support...

Job DescriptionJob DescriptionWe’re currently seeking an experienced IT Service Desk Technician - Level 2. The Level 2 is responsible for providing technical support and maintenance of computer desktops, servers, and associated peripherals for both cloud-hosted and on-premises systems. Resolve customer reported problems, install hardware and software, and...

We're currently seeking an experienced IT Service Desk Technician - Level 2. The Level 2 is responsible for providing technical support and maintenance of computer desktops, servers, and associated peripherals for both cloud-hosted and on-premises systems. Resolve customer reported problems, install hardware and software, and provide general IT support...

Job DescriptionJob DescriptionIT Desktop and Network Support Position (Remote Only)Business Hours: 6:00am to 7:00pm PST or 9:00am to 10:00pm ESTCentarus Inc. is a cutting-edge Managed Services and Cybersecurity Provider located in San Francisco primarily serving clients in the Bay Area and their remote offices. It is our passion to provide proactive and...

Job DescriptionJob DescriptionDescriptionAbout American Veterinary Group: At American Veterinary Group (AVG), we are no strangers to growth. In 2022, we hit an exciting milestone: over 135 veterinary practices within our family of hospitals and a footprint that extends across 12 states. We continue to grow and leverage our infrastructure to empower...

Occam Solutions is looking for a Senior Service Desk Technician, AFB MacDill. The Senior Service Desk Technician will have many responsibilities such as: Interfaces directly with supported end-users to provide hardware, software, network and applications problem resolution. Is an expert with industry standard desktop operating systems and office automation...

Description SAIC is looking for outstanding IT candidates to join our Defense & Civilian Sector in support of the Federal Aviation Administration Integrated Service Center (FAA ISC). SAIC leads the way to provide customer-centric IT Service Management (ITSM) focused on improving service, and leveraging processes and strategies with an emphasis on timely IT...

SUMMARY: The Help Desk Engineer level 2 is responsible for second-tier support for PC and server hardware and software, mobile devices, firewalls, network services, and any other technical issues that might arise for our clients. The ideal candidate is enthusiastic, positive and possess great customer service skills JOB RESPONSIBILITIES: Field incoming Help...

Job DescriptionJob DescriptionDescriptionAbout American Veterinary Group: At American Veterinary Group (AVG), we are no strangers to growth. In 2022, we hit an exciting milestone: over 135 veterinary practices within our family of hospitals and a footprint that extends across 12 states. We continue to grow and leverage our infrastructure to empower...