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Sales Intake Specialist
3 months ago
Job Posting: Sales Intake Specialist at Law Firm
Location: Remote
Type: Full Time
**Salary**: Competitive, Based on Experience
About Us:
Cambridge Immigration Law is a dynamic, client-focused law firm seeking to add an Intake Specialist to our dedicated team. We specialize in Immigration Law and are committed to delivering high-quality legal services to our clients. If you are a motivated, client-oriented individual who thrives in a fast-paced environment, we would love to hear from you.
**Responsibilities**:
- Manage incoming calls from prospective clients and facilitate 10-15 minute intake calls to assess client needs
- Schedule consultations for the Director of Client Engagement or attorneys within the firm
- Conduct prompt follow-ups with prospective clients who did not schedule a consultation
- Maintain accurate and up-to-date client records using our CRM software
- Collaborate closely with our legal team to ensure a seamless client experience
- Ensure compliance with law firm policies and guidelines
- Additional tasks as assigned
**Requirements**:
- Must be fluent in English and Spanish.
- Prior experience in a client-service role, preferably in a legal setting
- Exceptional communication skills, both verbal and written
- Strong attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in [MS Office or Google] and experience with CRM software is a plus
- Strong work ethic and a team player mentality
How to Apply:
Cambridge Immigration Law is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and staff.
Pay: $17.66 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
**Experience**:
- Microsoft Office: 1 year (preferred)
Work Location: Hybrid remote in Cambridge, MA 02140
