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Assistant Manager

3 months ago

Elizabeth, United States G-Star Raw Full time

Denim. It’s our passion. It’s in our blood. But we are not just another denim brand. We’re RAW. Since 1989, we have been pushing the boundaries of denim design, manifesting our own future of denim.

Hardcore Denim is the philosophy that pushes us to invent, explore and take craftsmanship to another level. Down to the smallest detail and with a strong belief that there is no limit to what denim can do. With innovation, sustainability and creativity at our core, we aim to bring pioneering styles and challenge industry standards, while constantly trying to improve our impact on people and planet.

Job Title: Assistant Store Manager

Position Summary:
The Assistant Store Manager will be responsible for the assisting the Store Manager with hiring, developing and retention of store staff, sales generation, KPI performance, operational excellence, visual presentation and ensuring exceptional customer service.

**Responsibilities**:

- Drive Sales through strong KPI performance.
- Ensuring that sales goals and expectations are achieved through customer service and regular monitoring.
- Overseeing the performance management of the store staff to achieve the desired results.
- Ensure high levels of customer satisfaction through excellent customer service.
- Assist with store administration (scheduling, back of house, etc.) and ensure compliance with policies and procedures.
- Responsible for ensuring that all customer service initiatives are in place, dealing with issues quickly and courteously.
- They will train, challenge, motivate, encourage, and provide constructive guidance to the store staff related to all areas of effective operations.
- Visual merchandising skills.
- Assist with ensuring operational excellence, as it relates to paperwork, shipping, receiving, transfers, markdowns and general organization.

Qualifications:

- Must have excellent customer service skills.
- Strong organizational skills
- Good communication and interpersonal skills.
- Must be able to multi-task and prioritize.
- Must have flexible schedule.
- Must have a minimum of 2 years of retail leadership experience

Pay: $52,000.00 - $55,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Work Location: In person