Assistant Manager Operations

2 weeks ago

Elizabeth, United States Tapestry Full time

Qualifications

  • Educate team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized
  • Ability to network in the community to ensure open positions are filled efficiently with little impact to the business
  • Conduct ongoing review and assessment of employee performance
  • Professional sales development and exceptional interpersonal skills
  • Strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base
  • Proficient in windows-based software such as excel, word and outlook
  • An outstanding professional will have..
  • Minimum 3 years management experience in a comparable retail environment
  • Standing for extended periods of time
  • Able to safely lift boxes up to 40 pounds
  • Comfortable climbing ladders
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything
  • Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty
  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans
  • and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team
  • Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary
  • Driver's License (Required)

Benefits

  • Pay: From $25.00 per hour
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Responsibilities

  • The successful individual will leverage their proficiency in retail to…
  • Development of business driving initiatives that build a repeat business or that attracts a new customer
  • Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate
  • Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories
  • Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales
  • Assist Store Manager with the achievement of financial success through improvement of measurable results that positively impact the store performance
  • Responsible for assuming the Store Manager role in manager’s absence
  • Lead by example with the achievement of personal sales goals
  • Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer
  • Ensure brand and operating standards are met to support brand consistency
  • Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained
  • Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to Store Manager in order to increase customer service and sales
  • Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility
  • Assist Store Manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants
  • Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company’s inventory and assets
  • Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory
  • Ability to analyze selling reports, identify business trends and react quickly to the needs of the business
  • Comfortable in making decisions and mediating conflict within a team-environment
  • Available to work store schedule, as needed, including evenings and weekends
  • Building Effective Teams: Blends people into teams when needed; creates strong morale
  • 8 hour shift

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