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Overnight Resort Attendant/night Shift

3 months ago

Temecula, United States Temecula Creek Inn Full time

Description:
**Essential Purpose**:
Welcome to Temecula Creek Inn Our Resort Attendant is an integral part of our overnight team. The Resort Attendant is responsible for conducting property inspections to ensure all trash, room service trays, and any safety concerns are addressed in a timely manner. The Resort Attendant is also responsible for all guest requests that occur during the shift.

**Essential Duties**:

- To respond to all guest and hotel requests in a timely and professional manner.
- To regularly inspect assigned areas as scheduled, and promptly report all irregularities, hazardous conditions, and suspicious occurrences.
- To enforce, while on duty, all company policies, and city, county, state, and federal laws and ordinances.
- To report all maintenance concerns to a supervisor and/or Engineering for prompt resolution.
- To ensure cleanliness and order of all public spaces, restrooms, dining room, lounge, and executive office by completing specific cleaning duties as instructed.
- To complete general cleaning tasks (including, but not limited to, shampooing of carpet, cleaning of windows, moving of furniture, etc.) and projects as assigned in a timely fashion without sacrificing the completion of scheduled cleaning duties.
- To maintain housekeeping storage, office, supply areas, and laundry in an orderly and professional manner at all times.
- To assist Front Office and Night Audit as directed.
- To cover Night Audit meal period by assisting with basic guest requests and answering all incoming phone calls.
- To act to maintain orderly and safe conduct of all guests and employees while on premises.
- To assist as directed in facilitating parking on property during hotel functions.
- To ensure proper lock-up and safety procedures, as specified, in all designated areas of each shift.
- To administer First Aid and CPR to guests and employees, as needed, following all precautions as specified in blood-borne pathogens plan.
- To properly investigate and document, as specified, all guest and employee incidents relating to illness, injury, and theft or damage of property.
- To be completely familiar with all standard procedures for responding to all types of emergencies.
- To comply with and enforce among Temecula Creek Inn’s staff, all company safety regulations.
- To follow all policies and procedures of the Front Desk department and Temecula Creek Inn.
- To maintain the cleanliness and safety of work areas at all times.
- To practice safe work habits at all times, to avoid injury to self and others.
- To comply with company and departmental safety rules and regulations, including the proper handling of all relevant equipment.
- To attend all mandatory meetings, as directed.
- To perform other tasks, including cross-training, as directed.

**Requirements**:
**Knowledge + Education**: High school diploma or equivalent required. English fluency required. Spanish fluency is preferred. Valid California driver’s license required. Proof of personal automobile insurance coverage required. DMV record must be free of any incidence of reckless driving, or excessive speeding citations. Current California guard card and CPR/First Aid certificate required. Familiar with OSHA, SB198, local Department of Health regulations, and relevant current laws governing handling of hazardous substances. Must never have been convicted of a felony or other crimes or offenses involving moral turpitude and inappropriate conduct both at the time of hire and during the term of employment. Basic typing and clerical skills are preferred. Previous hotel experience preferred.

**Skills**: Diplomatic and calm. Detail oriented. Organized and efficient. Safety-minded. High quality standards for production and service. Courteous, friendly manner. Customer service focus. Good team player. Honest and trustworthy. Strong communication and interpersonal skills. Decisive. Able to work productively with little supervision.

**Physical Demands**: Walks/stands approximately 75% of shift. Drives/sits approximately 25% of shift. Uses personal computer approximately 5-20% of shift. Must be able to respond quickly to emergencies in any part of property. Bends, stoops, and reaches to perform routine job tasks. Frequently required to handle and move objects weighing up to 50 lbs. over short distances. Flexibility and good reflexes required to operate electric carts. Must be able to work night shifts. Frequent use of stairs, daily.

Temecula Creek Inn is an Equal Opportunity Employer M/F/V/D