Housekeeping Attendant

2 weeks ago


Temecula, California, United States Kampgounds Enterprises, Inc. Full time

Position Overview:
The Temecula KOA at Vail Lake Resort is a premier outdoor camping destination seeking dedicated individuals to become part of our housekeeping team.

Situated in the scenic Southern California region, surrounded by majestic oak trees, our year-round park provides an ideal setting for camping enthusiasts, close to the renowned Temecula wine country, Vail Lake, and numerous trails for biking, horseback riding, and hiking.

Objective:
Our mission is to deliver an exceptional camping experience for our guests through outstanding customer service.

Work Schedule:
Part-time positions are available, with flexible days based on departmental needs, including Sunday through Saturday. Scheduled hours may range from 7 AM to 8 PM, with a commitment of 10-25 hours per week, depending on occupancy and role. Expect heightened activity during holiday weekends, with compensation starting at $16.50 per hour, commensurate with experience.

Key Responsibilities:
- Provide guests with a high standard of service aligned with our customer service philosophy.
- Communicate effectively with all team members and management through designated channels.
- Uphold campground policies and implement solutions that align with park objectives.
- Engage in proactive guest management to foster a positive atmosphere for all visitors.
- Collaborate with Guest Service/Front Desk staff for guest arrivals and issue resolution as necessary.
- Employ creative problem-solving skills in daily operations.
- Conduct daily cleaning and upkeep of restroom facilities.
- Perform janitorial tasks across all campground buildings.
- Prepare deluxe cabins and tents for guest arrivals, which includes:
- Stripping linens
- Washing dishes
- Cleaning surfaces
- Making beds
- Vacuuming
- Restocking consumables
- Maintaining outdoor tidiness.

Additionally, you will:
- Handle laundry for deluxe accommodations as required.
- Assist in organizing housekeeping supplies.
- Complete various tasks assigned by management, which may include light janitorial duties and support for other departments.

Qualifications:
- Strong customer service and communication skills.
- Ability to multitask and prioritize effectively.
- Capability to work collaboratively and independently.
- Maintain a professional appearance and demeanor towards guests and colleagues.
- Communicate with professionalism and patience.
- Physical ability to remain on your feet during shifts and lift a minimum of 30 lbs.
- Ability to climb stairs, bend, lift, and perform repetitive movements as necessary.
- Thrive in a fast-paced environment.
- Communicate effectively in both verbal and written forms; bilingual skills are a plus.



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