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Professional Relations Coordinator

3 months ago

Chicago, United States Rosecrance Inc. Full time

**Let’s change lives together.**

Join a purpose-driven community of champions.

**Position Purpose**:
Identify opportunities and develop strategies to facilitate utilization of established and future program services. Represent Rosecrance Health Network and affiliates in an ethical, mature, confident manner so as to create feelings of trust and sincerity when dealing with referents and clients. This position will cover the Chicagoland area of Cook County with a majority focus on the city of Chicago.

**Job Requirements**:

- Bachelor’s Degree in Human Services, Marketing, Business or related field
- Experience in marketing, public relations, and behavioral health treatment required

**Qualifications**:

- Ability to present and coordinate seminars, trainings and lectures for referral sources and community resources
- Excellent communication and writing skills
- Excellent interpersonal skills (ability to interact with referral sources)
- Ability to work within a team
- Excellent organizational skills
- Self-starter with ability to work independently
- Windows-based computer experience or training
- Belief in the mission and vision of Rosecrance
- Ability to create and execute a regional marketing plan
- Ability to conduct a competitive analysis of designated target market area

**Essential Responsibilities**:

- Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.
- Provide input for overall marketing plan and strategies.
- Contact existing and/or potential referral sources.
- Conduct community presentations to promote the programs of all Rosecrance Affiliates.
- Organize and facilitate workshops, training, and seminars.
- Respond to client calls/inquiries regarding services and connect to Access.
- Assist in the coordination of client admissions as appropriate.
- Serve as a resource for affiliate clinical teams in relation to providers that may be appropriate for clients at discharged.
- Outreach to professional referents to direct business towards relevant Rosecrance programs.
- Represent Rosecrance in establishing professional relations regarding business development.
- Strive to meet individual and team goals regarding inquiries and admissions.
- Develop a marketing plan which includes research and market analysis.
- Submit monthly activity report to leadership.
- Serve as a member of the team, and participate in all team meetings, duties and activities as assigned.
- Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
- Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
- Deliver exceptional customer service consistently to every customer.
- Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.

**Job Type**: Full-time

**Pay**: Based on education, experience and credentials

**Schedule**:

- Monday - Friday
- 8:30am - 5:00pm (with the possibility of evening events)

**Location**: Rosecrance Chicago region
- This position will work mostly in the field with occasional work from home.

**Benefits**: Rosecrance values its employees and offers a comprehensive benefits package, including:

- Salary based on education, experience, and credentials
- Medical, dental, and vision insurance with multiple plan options to meet your needs
- 401(k) plan with employer match and discretionary employer contribution
- Group Life Insurance including LTD and AD&D
- Tuition assistance and licensure/certification reimbursement
- Paid Time Off, sick time, bereavement leave
- Referral program earning up to $1,000 per hire
- Wellness plan and certain facilities offering an on-site gym

**About Us**:
Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

**Health and Safety**:
**Equal Employment Opportunity**:
Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).