Administrative Assistant/customer Support
1 week ago
**Company Overview**:
Suntek Pools & Spas is one of Long Island’s oldest and largest Pool and Spa retailers. We have been serving Long Island and the New York City area since 1989. Over the last 35 years, Suntek Pools & Spas has built a loyal customer base of over 20,000 pool and spa owners from Montauk to Manhattan. We are currently seeking a dynamic and experienced Pool & Spa Service Manager to join our team and lead our service department.
An Administrative Assistant plays an important role in organizing and helping management within our customer service department. This includes file organizing, scheduling appointments, assisting other staff members, and drafting correspondence or messages. Helping assist in providing a high-quality customer service experience.
**Salary Range**:$20-$23 Pending Experience
**Responsibilities**:
- Scheduling stops according to job type/location
- Ensuring Technicians have the proper parts to complete the job
- Handle incoming phone calls
- Assisting with product inquiries
- Provide customer service for products we sell
- Data Entry
- Organizing and maintaining files
**Requirements**:
- Excellent verbal communication skills
- Organizational skills
- Written communication skills
- Multitasking Skills
- Strong problem-solving skills and the ability to work under pressure.
- Valid driver's license and reliable transportation.
- Knowledge of Microsoft Excel
**Benefits**:
- Competitive salary based on experience.
- Health Insurance
- Paid time off and holidays.
- Employee discounts on pool and spa products and services
Pay: $20.00 - $23.00 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
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