Application Support Specialist

7 days ago


West Palm Beach FL United States Trustbridge Full time
*Overview*
We are seeking an Application Specialist to join our team. Will be responsible for EMR user support of clinical applications. Assists with diversified projects in support of activities and operations of the EMR and Business Applications Departments.

The ideal candidate will have a strong technical background and excellent communication skills to support various applications and systems within the organization.

*Duties*
- Provide technical support for applications used by employees
- Troubleshoot and resolve software issues on office computers and mobile devices
- Collaborate with the IT team to ensure efficient operation of applications
- Communicate effectively with end-users to provide assistance and training

*Qualifications*
-
* *Education/Regulatory Requirements:*
* Associate’s degree or equivalent preferred.
* *Skills:*
* Requires 1 year of experience in a help desk or patient care environment, preferably with Hospice and Home Health billing.
* Knowledge of clinical and medical terminology is helpful
* Proficient in Word, Excel, and PowerPoint
* Mastery of essential general office procedures including, but not limited to, Outlook Email and Calendar. Healthcare terminology and systems preferred.
* Skilled in extracting and compiling data; able to format tables, graphs, slides, and statistical reports
* *Professional Requirements:*
* Self-starter and effective problem solver.
* Excellent verbal, phone, and written communication skills.
* Displays professional demeanor and maintains confidentiality.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:
* 401(k)
* Dental insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Health savings account
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
* On call
* Weekends as needed

Work Location: In person

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