Clinical Applications Support Specialist

3 days ago


West Palm Beach, Florida, United States Trustbridge Full time
Job Summary

Trustbridge is seeking a skilled Clinical Applications Support Specialist to join our team. As a key member of our EMR and Business Applications Departments, you will be responsible for providing user support for clinical applications and assisting with diversified projects to support the activities and operations of our departments.

Responsibilities
  • Provide user support for clinical applications, including troubleshooting and resolving technical issues.
  • Assist with diversified projects to support the activities and operations of the EMR and Business Applications Departments.
  • Collaborate with cross-functional teams to ensure seamless integration of clinical applications and business processes.
  • Develop and maintain documentation for clinical applications and business processes.
  • Stay up-to-date with the latest clinical applications and business processes to ensure optimal performance and efficiency.
Requirements
  • Associate's degree or equivalent preferred.
  • 1 year of experience in a help desk or patient care environment, preferably with Hospice and Home Health billing.
  • Knowledge of clinical and medical terminology is helpful.
  • Proficient in Word, Excel, and PowerPoint.
  • Mastery of essential general office procedures including, but not limited to, Outlook Email and Calendar.
  • Healthcare terminology and systems preferred.
  • Skilled in extracting and compiling data; able to format tables, graphs, slides, and statistical reports.
Professional Requirements
  • Self-starter and effective problem solver.
  • Excellent verbal, phone, and written communication skills.
  • Displays professional demeanor and maintains confidentiality.
  • Bilingual (English/Spanish) preferred.


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