IT Support Specialist

9 hours ago

West Palm Beach, Florida, United States GMGVIP, LLC Full time
Job Title: IT Support Specialist

Job Summary:

Giraffe Media Group, LLC is seeking an experienced IT Support Specialist to join our team in West Palm Beach, FL. The successful candidate will provide comprehensive technical support to our organization, ensuring the smooth operation of our computer systems, networks, and software applications.

Key Responsibilities:
  • Provide technical assistance and troubleshooting for hardware, software, and network-related issues.
  • Install, configure, and maintain computer hardware and software systems.
  • Monitor and maintain the organization's network infrastructure, including LAN management and firewall configurations.
  • Configure and deploy new hardware for end users, ensuring a seamless transition and setup.
  • Provide support to team members in utilizing existing technology platforms, deliver training on new platforms, and facilitate the acquisition of new functionalities.
  • Actively monitor office network security, access, availability, and resource consumption to safeguard organizational data.
  • Monitor activities within assigned IT areas to ensure compliance with internal policies, updating and communicating policy changes as necessary.
  • Collaborate with compliance, marketing, operations, and development teams to identify and mitigate privacy and data protection risks.
  • Execute system configurations as required, verifying expected outcomes post-implementation and conducting ongoing monitoring to ensure optimal performance.
  • Maintain oversight of digital assets, including email accounts, domains, cloud services, and tools, ensuring that they are current and appropriately managed.
  • Document significant changes and decisions, maintaining accurate records under the corresponding business entity.
  • Provide strategic recommendations for enhancing compliance-related processes and procedures specific to the IT department.
  • Partner with internal stakeholders to facilitate the smooth onboarding and offboarding of team members, managing hardware inventory and access controls.
  • Develop and implement processes and best practices to address current, intermediate, and future organizational needs in collaboration with team leaders.
  • Deliver exceptional customer service to internal users, ensuring their technical needs are met effectively and efficiently.
  • Maintain inventory, warranty, replacement, and assignment to collaborators. Plan and notify when new equipment is required, or equipment needs to be decommissioned.
  • Collaborate with organizational and team leaders to develop and implement processes and best practices that address current, intermediate, and future IT requirements.
  • Provide comprehensive recommendations for enhancing compliance-related processes and procedures within the IT and Operations departments, ensuring alignment with organizational standards and regulatory requirements.
Requirements:
  • VoIP Support: Proven experience in supporting VoIP telephone systems, desktop hardware, and multifunction devices (copiers/printers).
  • Cybersecurity Fundamentals: Working knowledge of basic cybersecurity principles to safeguard organizational data and systems.
  • Operating Systems and Applications: Proficient in various operating systems, including Windows 10, Windows 11, and Linux, as well as familiarity with essential software applications.
  • Network Security: Experience with firewall configurations and network security protocols to maintain secure IT environments.
  • Microsoft 365 Administration: Competent in managing Microsoft 365 environments to optimize productivity and collaboration tools.
  • Google Workspace Administration: Experience in administering Google Workspace to enhance organizational efficiency and communication.
  • Office and Web Applications: Proficient in Microsoft Office applications and various web-based applications to support daily operations.
  • Attention to Detail: Exceptional attention to detail and analytical skills with a focus on delivering effective solutions.
  • Collaboration and Credibility: Demonstrated success in working collaboratively with management and colleagues, establishing credibility and fostering professional relationships.
  • Communication Skills: Excellent interpersonal, verbal, and written communication skills, with the ability to convey technical concepts to both technical and non-technical staff effectively.
  • Problem-Solving Ability: Strong problem-solving skills with meticulous attention to detail in addressing issues.
  • Documentation Skills: Proficient in maintaining clear and comprehensive documentation of processes and technical issues.
  • Self-Motivated: Highly self-directed with a proactive approach to work responsibilities.
  • Team Orientation: Experience thriving in a team-oriented and collaborative work environment.
Education and Training:

IT Support Specialist typically needs a bachelor's degree in computer information systems with 3+ years' experience within an IT or Operational IT focused role.

Giraffe Media Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

All work performed for Giraffe Media Group shall be provided through direct employment with GMGVIP, LLC.

  • IT Support Specialist

    1 week ago

    West Palm Beach, Florida, United States Dedicated IT Full time

    Job Title: IT Support Technician IIWe are seeking a highly skilled and motivated IT Support Technician II to join our team at Dedicated IT. As a key member of our technical team, you will be responsible for providing top-notch technical support to our clients, resolving complex technical issues, and collaborating with our team to deliver exceptional...

  • IT Support Specialist

    4 weeks ago

    West Palm Beach, Florida, United States Dedicated IT Full time

    About Dedicated ITDedicated IT is a leading Managed Service Provider (MSP) with a niche focus on healthcare. As a top 5 privately owned MSP in the United States, we offer a unique opportunity for career growth and development.Job SummaryWe are seeking a highly skilled and customer-oriented IT Support Technician II to join our team. As a key member of our...

  • IT Support Specialist

    1 week ago

    West Palm Beach, Florida, United States Vets Hired Full time

    About the JobIT Support SpecialistVets Hired is seeking an experienced IT Operations professional to join our team. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our users, ensuring seamless IT operations, and managing our on-prem and cloud IT infrastructure.Key ResponsibilitiesProvide exceptional technical...

  • Technical Support Specialist

    4 weeks ago

    West Palm Beach, Florida, United States Vets Hired Full time

    About the Job**Technology Support Specialist I**We are seeking a skilled Technology Support Specialist I to join our team at Vets Hired. As a key member of our technology support team, you will be responsible for providing technical assistance and support to our customers. Your expertise will be essential in ensuring the effective, stable, and consistent...

  • IT Support Technician II

    1 week ago

    West Palm Beach, Florida, United States Dedicated IT Full time

    Job Title: IT Support Technician IIWe are seeking a highly skilled and experienced IT Support Technician II to join our team at Dedicated IT. As a key member of our technical team, you will be responsible for providing top-notch technical support to our clients, resolving complex technical issues, and ensuring that our clients receive exceptional service.Key...

  • Technology Support Specialist

    2 weeks ago

    West Palm Beach, Florida, United States Vets Hired Full time

    About the JobWe are seeking a skilled Technology Support Specialist to join our team at Vets Hired. As a key member of our technology support team, you will be responsible for providing technical assistance and support to our customers.Key ResponsibilitiesProvide technical support and troubleshooting for hardware and software issuesInstall and maintain...

  • IT Support Specialist

    3 weeks ago

    West Palm Beach, Florida, United States GMGVIP, LLC Full time

    Job Title: IT Support SpecialistJob Summary:Giraffe Media Group, LLC is seeking an experienced IT Support Specialist to join our team in West Palm Beach, FL. As an IT Support Specialist, you will be responsible for providing technical support and maintenance for our organization's computer systems, networks, and software applications.Key...

  • Technology Support Specialist

    18 hours ago

    West Palm Beach, Florida, United States Vets Hired Full time

    About the JobWe are seeking a skilled Technology Support Specialist to join our team at Vets Hired. As a key member of our technology support team, you will be responsible for providing technical assistance and support to our customers.Key ResponsibilitiesProvide technical support and troubleshooting for hardware and software issuesInstall and maintain...

  • Desktop Support Specialist

    2 weeks ago

    West Palm Beach, Florida, United States TEKsystems Full time

    Job Title: Desktop Support SpecialistWe are seeking a highly skilled Desktop Support Specialist to join our team at TEKsystems. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their computer systems and networks are running smoothly and efficiently.Key...

  • IT Support Specialist

    2 weeks ago

    West Palm Beach, Florida, United States GMGVIP, LLC Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at GMGVIP, LLC. As an IT Support Specialist, you will be responsible for providing technical support and maintenance for our computer systems, networks, and hardware.Key Responsibilities:Provide technical assistance and troubleshooting for hardware,...

  • IT Support Specialist

    2 weeks ago

    West Palm Beach, Florida, United States Vets Hired Full time

    About the JobVets Hired is seeking an experienced IT Support Specialist to join our team. As a key member of our IT operations team, you will be responsible for providing technical support and expertise to our users.Key ResponsibilitiesProvide technical support and troubleshooting for IT-related issuesManage and maintain IT infrastructure, including AWS and...

  • PEO Garnishment Support Specialist

    4 weeks ago

    West Palm Beach, Florida, United States NESCO Inc Full time

    NESCO Inc is seeking a skilled Garnishment Support Specialist to join our team. The ideal candidate will have excellent organizational and communication skills, with the ability to work independently and as part of a team. The Garnishment Support Specialist will be responsible for sorting and processing incoming garnishment files, assigning cases and tasks...

  • IT Support Specialist

    4 weeks ago

    West Palm Beach, Florida, United States AppleOne Employment Services Full time

    Job Title: Technical Support SpecialistWe are seeking a reliable and detail-oriented IT professional to assist with election-related tasks in Palm Beach County.Location: West Palm Beach, FLContract Length: 6 weeksHourly Pay Rate: $18Responsibilities:Prepare, deploy, and support election-specific voter check-in technologies.Provide technical assistance and...

  • Administrative Support Specialist

    4 weeks ago

    West Palm Beach, Florida, United States Business Support Services of Salem Full time

    {"title": "Administrative Assistant - Verbatim Reporting", "description": "Business Support Services of Salem is seeking a skilled Administrative Assistant to provide verbatim reporting services for Social Security hearings. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work...

  • IT Support Specialist

    2 weeks ago

    West Palm Beach, Florida, United States Trustbridge Full time

    Job SummaryThe IT Support Specialist role at Trustbridge involves providing technical support and maintenance for our internal systems and equipment. This includes troubleshooting and resolving issues with desktop and laptop computers, tablets, printers, copiers, and other peripherals.Responsibilities include:Providing technical support and maintenance for...

  • IT Support Specialist

    4 weeks ago

    West Palm Beach, Florida, United States Trustbridge Full time

    Job SummaryThe IT Support Specialist role at Trustbridge involves providing technical support and assistance to internal customers and help desk systems. This includes performing service, repair, and/or installations on-site or at various locations throughout Broward and Palm Beach counties.Key ResponsibilitiesProvide technical support and assistance to...

  • IT Support Specialist

    3 weeks ago

    West Palm Beach, Florida, United States Trustbridge Full time

    Job SummaryThe IT Support Specialist role at Trustbridge involves providing technical support and assistance to internal customers and help desk systems. This includes performing service, repair, and/or installations on-site or at various locations throughout Broward and Palm Beach counties.Key ResponsibilitiesProvide technical support and assistance to...

  • Garnishment Support Specialist

    3 weeks ago

    West Palm Beach, Florida, United States US Tech Solutions Full time

    {"title": "Garnishment Support Specialist", "description": "Role: PEO Garnishment Support SpecialistLocation: Remote OpportunityDuration: Contract PositionPay Rate: Competitive Hourly RateWork Hours/Shift availableMonday – Friday; 8am – 5pm ESTSorts and processes incoming garnishment files, ensuring timely and accurate case creation.Assigns and manages...

  • IT Support Specialist

    4 weeks ago

    West Palm Beach, Florida, United States Trustbridge Full time

    Job SummaryThe IT Support Specialist role at Trustbridge involves providing technical support and assistance to internal customers and help desk systems. This includes performing service, repair, and/or installations on-site or at various locations throughout Broward and Palm Beach counties.Responsibilities include providing support for the installation,...

  • Executive Support Specialist

    4 weeks ago

    West Palm Beach, Florida, United States Florida Crystals Corp. Full time

    Job Title: Executive Support SpecialistFlorida Crystals Corp. is a leading domestic sugar producer and North America's first fully integrated cane sugar company. We are seeking an experienced Executive Support Specialist to assist staff/users with technical support of desktop computers, applications, handheld devices, and related technology.Key...