Application Support Specialist

1 week ago


West Palm Beach, Florida, United States Trustbridge Full time
Overview

We are seeking a highly skilled Application Support Specialist to join our team at Trustbridge. The ideal candidate will have a strong technical background and excellent communication skills to support various applications and systems within our organization.

Duties
  • Provide technical support for applications used by employees
  • Troubleshoot and resolve software issues on office computers and mobile devices
  • Collaborate with the IT team to ensure efficient operation of applications
  • Communicate effectively with end-users to provide assistance and training
Qualifications
  • Associate's degree or equivalent preferred
  • Requires 1 year of experience in a help desk or patient care environment, preferably with Hospice and Home Health billing
  • Knowledge of clinical and medical terminology is helpful
  • Proficient in Word, Excel, and PowerPoint
  • Mastery of essential general office procedures including, but not limited to, Outlook Email and Calendar
  • Skilled in extracting and compiling data; able to format tables, graphs, slides, and statistical reports
Professional Requirements
  • Self-starter and effective problem solver
  • Excellent verbal, phone, and written communication skills
  • Displays professional demeanor and maintains confidentiality
Benefits
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
Schedule
  • 8 hour shift
  • Monday to Friday
  • On call
  • Weekends as needed
Work Location

In person



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