Applications Support Specialist

4 hours ago


West Palm Beach, Florida, United States Trustbridge Full time

Job Summary



Trustbridge is seeking a skilled Applications Support Specialist to join our team. As a key member of our EMR and Business Applications Departments, you will be responsible for providing exceptional user support for our clinical applications.



Key Responsibilities:




  • Assist with diversified projects in support of activities and operations of the EMR and Business Applications Departments
  • Provide user support for clinical applications, including troubleshooting and resolving technical issues
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Develop and maintain documentation and training materials for EMR and business applications


Requirements




  • Associate's degree or equivalent preferred
  • 1 year of experience in a help desk or patient care environment, preferably with Hospice and Home Health billing
  • Knowledge of clinical and medical terminology
  • Proficient in Word, Excel, and PowerPoint
  • Mastery of essential general office procedures, including Outlook Email and Calendar
  • Skilled in extracting and compiling data, formatting tables, graphs, slides, and statistical reports
  • Self-starter and effective problem solver
  • Excellent verbal, phone, and written communication skills
  • Displays professional demeanor and maintains confidentiality
  • Bilingual (English/Spanish) preferred


Benefits




  • Competitive salary
  • Health, Dental, Vision, Life, and Disability insurance
  • 401K with employer contribution
  • Tuition reimbursement
  • Employee Assistance Program
  • Flexible Spending Account
  • Generous PTO package


About Trustbridge



Trustbridge is a community nonprofit that provides support for families facing serious illness 24 hours a day. Our services include palliative medicine, caregiver support, and bereavement programs. We consider our employees our greatest resource and show our appreciation in many ways, including the wide range of comprehensive benefits we offer.



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