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Security System Operations and Maintenance

1 month ago

Pensacola, United States Department of Homeland Security Full time

The Department of Homeland Security (DHS) is recruiting professionals to support a range of technical roles in Security System Operations and Maintenance initiatives, including Service Delivery Team Lead, Technical Support Specialist, High Speed Digital Network (HSDN) Technical Support Specialist, Engineering Operations Technical Specialist, and Senior Network Operations Specialist. All positions are in the DHS Cybersecurity Service.DHS Cybersecurity Service (DHS-CS) uses a multi-phase assessment process to qualify applicants seeking employment through the DHS-CS. Given the ever-advancing nature of cybersecurity and the ongoing need for cybersecurity talent, DHS-CS uses "Talent Pools" to pull qualified applicants (i.e., individuals who have successfully completed the multi-phase assessment process for their capability and career track/level) for consideration for these jobs.

This announcement is being used to fill the Security System Operations and Maintenance Talent Pool. By applying to this job announcement, you are opting to be part of the DHS-CS Talent Pool for ongoing consideration for employment for relevant open jobs and will remain eligible for consideration for up to one year from the date of completion.

There are a variety of Security System Operations and Maintenance opportunities across the Department, including supporting several specialized programs at the DHS Office of Strategy, Policy, and Plans (PLCY), the Cybersecurity and Infrastructure Security Agency (CISA), DHS Office of the Chief Information Officer (OCIO), and the Federal Emergency Management Agency (FEMA).

As a DHS Cybersecurity Service employee in the Technical Career Track, you will continually maintain and share your Security System Operations and Maintenance expertise to perform a range of critical, complex, routine and non-routine tasks, including:


Performing technical and nontechnical network, system, or application security reviews to identify gaps in security architecture, recommend risk acceptance, and develop a security risk management plan
Proposing highly effective solutions to stakeholders, resolving computer security incidents, and ensuring compliance using tools and processes that enable agile response to cyber incidents
Actively assessing the configuration and monitoring of security devices in accordance with DHS or Component policies and best practices to support network mitigation efforts
Proactively performing cybersecurity testing of developed applications and/or systems to maintain the security of relevant DHS or Component systems
Engaging with experts in cybersecurity efforts to continuously monitor and maintain DHS or Component enterprise systems identifying unauthorized and/or malicious activities and events to maintain the system's security posture
Applying knowledge of system implementation and configuration to identify security deficiencies during security reviews and certification testing ensuring successful transition from development to operation
Using known information about incidents and their effects on networks, systems, cloud environments, and applications to classify the threat and risk levels of activities and events and recommending short- and long-term recovery and repair actions
Customizing communications on aggregate security system's status and corresponding courses of action for different levels of leadership and other appropriate parties in support of mitigating any issues compromising DHS or Component security
Proactively analyzing plans and procedures to respond to security incidents that interrupt ongoing cybersecurity operations ensuring minimal damage, restoration of operations, maintenance of system integrity and maximum system resilience
Working with HQ and/or Component system and network administrators to ensure systems are not compromised during system security changes or transitions from development to production and assist others who are less seasoned
Collaborating with internal and external DHS stakeholders to collect, organize, analyze, report and act on information related to security activities and events on computer networks, systems, and applications
Developing supporting documentation on incident response and containment procedures in alignment with DHS or Component policies and procedures
This position is in the Technical Track across a range of career levels. Employees in this career track generally:


Have between 5-15 years of cybersecurity work experience.
Range from experienced cybersecurity professionals who apply technical expertise and independent judgement to perform cybersecurity work - to - recognized Federal cybersecurity technical authorities with uncommon technical expertise who advise on cybersecurity challenges impacting DHS and the Nation.

DHS Cybersecurity Service employees with a technical capability in Security System Operations and Maintenance will generally:


Implement, configure, and manage security devices and systems (such as firewalls, intrusion detection and log collectors, and vulnerability scanners) in accordance with policies, procedures, and best practices
Install, manage, and monitor security measures to support mitigation efforts; shares relevant information with system and network administrators


DHS Cybersecurity Service employees start at career levels and salaries matching their experience and expertise. In recruiting for this opportunity, DHS may hire employees at higher or lower career levels and associated salaries. To learn more about DHS Cybersecurity Service career tracks and levels, visit our application portal.

This position is focused on Security System Operations and Maintenance.

DHS Cybersecurity Service jobs are structured cybersecurity specializations - called technical capabilities. To learn more about technical capabilities, visit our application portal.