Wellness Coordinator

6 days ago

San Juan, United States Optum Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This position may also be responsible for the development and accuracy of the Resource Referral network, using research, investigative, interviewing, and assessment techniques to locate resources of integrity and quality. This position will also coordinate the facilitation of Vendor services. This position is expected to be able to answer a high volume of calls, document information from each call into the computer system and maintain complete discretion and confidentiality. 
 
Wellness Coordinators provide telephonic engagement for enrollees generated from predictive models and direct referrals. 
 
Primary Responsibilities:

Outbound calls to members who are diagnosed with Behavioral Health needs and provide coverage to inbound calls
Perform assessments via phone 
Provide behavioral health benefit education 
Assists enrollees with understanding and locating community support services and outpatient behavioral health resources 
Escalates cases to clinical team partners 
Other duties may apply

 
** ENGLISH PROFICIENT ASSESSMENT WILL BE REQUIRED AFTER APPLICATION **
 
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:

1+ years of experience in call center environment 
Proven intermediate to advanced PC navigation and Microsoft Office experience (Microsoft Office - Outlook, Excel, PowerPoint, Word)
Demonstrated ability to learn new computer software applications quickly and to toggle between multiple systems
Bilingual Spanish/English proficiency
Availability to work a full-time schedule, 40 hours a week at minimum, Monday - Friday from 8:00am - 9:00pm. (It may be necessary, given the business need to work weekends, holidays, and overtime)

 
Preferred Qualifications:

Bachelor's degree in health related or behavioral science field
1+ years of experience working directly with the enrollees with special needs or similar behavioral health work
Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients 
Managed care experience 
Casework experience at hospitals, social service agencies or community mental health centers
Behavioral setting experience (i.e. hospital, managed care organization, or joint behavioral outpatient practice) 
Working knowledge of community-based resources and services 

 
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
 
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

  • Front Desk Coordinator

    1 week ago

    San Juan Capistrano, United States New Method Wellness Full time

    Job DescriptionJob DescriptionSalary: $20 - $23 / hourJob Title: Front Desk CoordinatorReports to: Intake DirectorEducation RequirementsHigh School diploma or equivalentLicense/Certificate RequirementsN/APosition OverviewThe Front Desk Coordinator is responsible for supporting the daily operations of the office, ensuring a welcoming and organized environment...

  • Wellness Coordinator

    2 weeks ago

    San Diego, United States Hydration Room, Inc. Full time

    Description:We are looking for dynamic Medical Receptionist/Wellness Coordinators to staff our Encinitas and Carmel Valley clinic locations. The Wellness Coordinator/Medical Receptionist is responsible for assisting the clinic team on providing care to our customers in a fast-paced environment. The Wellness Coordinator will assist the Nurse with all duties...

  • Wellness Coordinator

    7 days ago

    San Diego, United States Disability Solutions Full time

    Description:We are looking for dynamic Medical Receptionist/Wellness Coordinators to staff our Encinitas and Carmel Valley clinic locations. The Wellness Coordinator/Medical Receptionist is responsible for assisting the clinic team on providing care to our customers in a fast-paced environment. The Wellness Coordinator will assist the Nurse with all duties...

  • Wellness Coordinator

    2 months ago

    San Antonio, United States St. Mary's University Full time

    Job DescriptionJob DescriptionJOB SUMMARY: The Wellness Coordinator is responsible for intervention, advocacy, support, and prevention programs that provide referrals, follow-up service, monitoring, and other supportive measures to students to maximize student success. This position serves as an integral part of the University's Health and Wellness Team,...

  • Front Desk Coordinator

    1 week ago

    San Juan Capistrano, California, United States New Method Wellness Full time

    Job SummaryThe Front Desk Coordinator plays a vital role in supporting the daily operations of our office, ensuring a welcoming and organized environment for visitors, clients, and staff. This position requires a detail-oriented individual with excellent communication skills and a customer service orientation.Key ResponsibilitiesAssist the Intake Director...

  • Wellness Coordinator

    2 months ago

    San Antonio, United States The DRIPBaR at Alamo Ranch SATX Full time

    Job DescriptionJob DescriptionJOB DESCRIPTION:The DRIPBaR at Alamo Ranch SATX is under construction and we are looking for motivated wellness and sales coordinators to join our team!The DRIPBaR is dedicated to the health and wellness of our clientele and uses safe, cutting-edge treatments backed by the latest research and data. We are taking the driver’s...

  • Wellness Coordinator

    3 months ago

    San Antonio, United States Icebox Cryotherapy La Cantera Full time

    Job DescriptionJob DescriptionBenefits:Also, additional perks!Training providedEmployee discountComplimentary Icebox MembershipFlexible scheduleJob SummaryIcebox Cryotherapy Studio is currently seeking a dynamic Wellness Coordinator for a part-time position at our Icebox Cryotherapy La Cantera location. This position is responsible for exemplifying...

  • Wellness Coordinator

    5 days ago

    San Antonio, United States Icebox Cryotherapy La Cantera Part time

    Job DescriptionJob DescriptionBenefits:Also, additional perks!Training providedEmployee discountComplimentary Icebox MembershipFlexible scheduleJob SummaryIcebox Cryotherapy Studio is currently seeking a dynamic Wellness Coordinator for a part-time position at our Icebox Cryotherapy La Cantera location. This position is responsible for exemplifying...

  • Wellness Coordinator

    6 days ago

    San Antonio, United States Icebox Cryotherapy La Cantera Full time

    Benefits: Also, additional perks! Training provided Employee discount Complimentary Icebox Membership Flexible schedule Job SummaryIcebox Cryotherapy Studio is currently seeking a dynamic Wellness Coordinator for a part-time position at our Icebox Cryotherapy La Cantera location. This position is responsible for exemplifying...

  • Wellness Coordinator

    3 months ago

    San Antonio, United States Icebox Cryotherapy La Cantera Full time

    Benefits: Also, additional perks! Training provided Employee discount Complimentary Icebox Membership Flexible schedule Job SummaryIcebox Cryotherapy Studio is currently seeking a dynamic Wellness Coordinator for a part-time position at our Icebox Cryotherapy La Cantera location. This position is responsible for exemplifying...

  • Inclusion and Wellness Coordinator

    2 weeks ago

    San Francisco, California, United States University of California , San Francisco Full time

    Diversity, Inclusion & Wellness CoordinatorPosition OverviewThe Diversity, Inclusion, & Wellness Coordinator acts as the primary authority on Diversity, Equity, and Inclusion (DEI) as well as wellness initiatives within the department. This role involves collaborating with faculty to enhance curricular development through a DEI perspective. The Coordinator...

  • Wellness Program Coordinator

    3 months ago

    San Francisco, United States Project Open Hand Full time

    Job DescriptionJob DescriptionTITLE: Wellness Program CoordinatorDEPARTMENT: Wellness ProgramREPORTS TO: Manager, Wellness ProgramLOCATION: 730 Polk Street, San FranciscoBENEFITS: YesSTATUS:Full-Time, NonExemptCLASSIFICATION: ProfessionalsSUPERVISES: N/APAY RATE: $55k-60k annually POSITION SUMMARY:The Wellness Program (WP) Coordinator’s primary...

  • Wellness Program Coordinator

    1 week ago

    San Jose, California, United States Compass Group Careers Full time

    Job OverviewPosition Title: Wellness Program CoordinatorLocation: Multiple National LocationsSchedule: Hybrid Work EnvironmentSalary: Starting at $95,000At Compass Group, we are passionate about creating exceptional food experiences.The Adobe Food Program aims to enhance Adobe's culture and business through thoughtfully designed food experiences that are...

  • Trade & Tourism Coordinator

    2 weeks ago

    San Juan, United States Empire State Full time $41,000 - $43,000

    Job DescriptionJob Description*Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. BASIC FUNCTION: The Trade and Tourism Coordinator will perform office support activities for the New York State...

  • Wellness Program Coordinator

    4 days ago

    San Antonio, Texas, United States Icebox Cryotherapy La Cantera Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Wellness Coordinator to join our team at Icebox Cryotherapy La Cantera. As a key member of our staff, you will be responsible for delivering exceptional customer service, promoting our services, and creating a positive experience for our clients.Key ResponsibilitiesCustomer Service: Provide...

  • Wellness Program Coordinator

    4 days ago

    San Francisco, California, United States Project Open Hand Full time

    Job SummaryWe are seeking a highly skilled and compassionate Wellness Program Coordinator to join our team at Project Open Hand. As a key member of our Wellness Program department, you will be responsible for overseeing the day-to-day operations of the program, including supervising staff and volunteers, managing program contracts, and providing case...

  • Patient Care Coordination Specialist

    2 weeks ago

    San Francisco, California, United States VitalCheck Wellness Full time

    Position: Patient Care Coordination Specialist Location: San Francisco, CA (On-Site) Schedule: Full Time, Monday - Friday, 7:45 AM - 5:00 PM Type: Contractor Annual Salary: $65,000 Overview: VitalCheck Wellness is on the lookout for a dedicated Patient Care Coordination Specialist with phlebotomy expertise to join our outpatient clinic within a prestigious...

  • Campus Wellness Coordinator

    2 weeks ago

    San Diego, California, United States The California State University Full time

    Position OverviewThe Campus Wellness Coordinator is dedicated to nurturing a university environment that prioritizes and promotes a healthy community. This role is instrumental in assisting students in developing positive health behaviors and attitudes while connecting them to essential health and wellness resources.Key ResponsibilitiesDesign, implement, and...

  • Patient Care Coordination Specialist

    2 weeks ago

    San Francisco, California, United States VitalCheck Wellness Full time

    Position: Health Center Patient Services Coordinator Location: San Francisco, CA (On-Site) Schedule: Full Time, Monday - Friday, 7:45 AM - 5:00 PM Type: Contractor Compensation: $65,000 annually Overview: VitalCheck Wellness is in search of a dedicated Patient Services Coordinator with expertise in phlebotomy to join our outpatient clinic associated with a...

  • Wellness Program Coordinator, Bilingual

    2 months ago

    San Francisco, United States Project Open Hand Full time

    Job DescriptionJob DescriptionBilingual Wellness Program Coordinator (Spanish)San Francisco, CA, USPlease note: Per San Francisco's Health Order C19-07y, Project Open Hand employees are required to provide proof of COVID-19 vaccination prior to working on-site and with others.TITLE: Bilingual Wellness Program CoordinatorDEPARTMENT: Wellness...