Patient Care Coordination Specialist

2 weeks ago


San Francisco, California, United States VitalCheck Wellness Full time
Position: Health Center Patient Services Coordinator
Location: San Francisco, CA (On-Site)
Schedule: Full Time, Monday - Friday, 7:45 AM - 5:00 PM
Type: Contractor
Compensation: $65,000 annually

Overview:
VitalCheck Wellness is in search of a dedicated Patient Services Coordinator with expertise in phlebotomy to join our outpatient clinic associated with a global wealth management firm. This role presents a unique opportunity to contribute to the establishment of an innovative wellness clinic model.

Key Responsibilities:
  • Engage with patients to review health history, diagnoses, and individual needs.
  • Coordinate follow-up care and manage appointment scheduling and referrals.
  • Serve as the initial contact point for patients.
  • Provide education to patients regarding necessary follow-up care steps.
  • Manage referrals, including communication with insurance providers to verify coverage.
  • Accurately input and upload patient data into the system.
  • Deliver exceptional customer service to all patients.
  • Maintain a professional demeanor at all times.
  • Communicate effectively with all clinic staff.
  • Organize patient engagement activities and assist in event planning.
  • Proactively create spreadsheets, resolve issues, and plan events.
  • Collect vital signs and perform specimen collection accurately (phlebotomy, urine, etc.).
Qualifications:
  • Required: CNA/CMA/LPN or Phlebotomy Certification for California.
  • BLS/ACLS or CPR Certification.
  • Experience in a clinical environment or hospitality sector.
  • Familiarity with medical terminology.
  • Prior experience as a medical receptionist or assistant with scheduling responsibilities.
  • Proficient in phlebotomy.
  • Strong customer service skills.
  • Ability to adapt to evolving situations.
  • Highly skilled in spreadsheet applications (Excel and Google Docs) and Office Suite.
  • Capable of troubleshooting issues independently.
  • Proficient with technology and able to work autonomously.
  • Must be fully vaccinated against COVID-19.
Benefits:
401(k)
Paid Time Off
Paid Sick Leave
Health Insurance

About VitalCheck Wellness:
VitalCheck Wellness is a rapidly expanding healthcare organization with a presence across the United States, Asia, and Europe. We are transforming healthcare delivery by integrating high-quality healthcare services directly into the workplace and through virtual platforms. Our mission is to redefine traditional healthcare models, ensuring that all employees can access their preventative care needs without interrupting their work commitments.

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