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Sales Engineer

1 month ago


New York, United States PitchBook Data Full time

At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. 
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. 

 

About the Role:

As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and improving. While continually learning and exploring new ideas and concepts, you will be inspired to ask questions and challenge the status quo while remaining focused on our customers’ success. We value teamwork and collaboration and encourage our people to build strong, trusting relationships with their teammates, customers, and partners. A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. If this sounds like you, join us

PitchBook’s Sales Engineer provides support to our Sales and Customer Success teams as well as our clients related to our API and data feed solutions. Our Sales Engineer can easily navigate the technical aspects of our API and data feed products and effectively communicate how these products work to our clients or prospects. This role also provides ongoing technical support to clients related to our API and data feed products.

 

Primary Job Responsibilities:


Provide pre and post-sales technical expertise as well as ongoing consultation to PitchBook clients and prospects related to our customer-facing data feed and API solutions
Partner with PitchBook’s Sales and Customer Success teams to determine and implement technical solutions for clients and prospects
Coordinate with Product, Technology, and IT teams to effectively communicate to clients and prospects how PitchBook Platform features, functionality, processes, and underlying technologies work
Partner with remote development teams to build client solutions for PitchBook’s data feed and API products
Manage a queue of client or prospect requests for technical solutions and specs
Work collaboratively with Product teams to share customer feedback and suggestions
Support the vision and values of the company through role modeling and encouraging desired behaviors 
Participate in various company initiatives and projects as requested 


 

Skills and Qualifications:


Bachelor’s degree or equivalent experience required
3-5 years previous experience in technical sales, marketing, or business development
Experience working with customer-facing data feed and API solutions and implementation, particularly with RESTful APIs
Strong knowledge of database concepts, including but not limited to, relational tables, data types, and normalization
Ability to explain technical concepts to both technical and non-technical audiences including methods for fuzzy matching, name matching, and record reconciliation 
Both social and technical with the ability to foster relationships with senior level executives
Strong desire and ability to learn more about the private equity, venture capital, and M&A marketplace and understand why and how each of our diverse client types engages with our product and data
Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily


 

Benefits + Compensation at PitchBook:

Physical Health            


Comprehensive health benefits
Additional medical wellness incentives 
STD, LTD, AD&D, and life insurance


 

Emotional Health 


Paid sabbatical program after four years
Paid family and paternity leave 
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend 
Robust training programs on industry and soft skills 
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days 


 

Social Health 


Matching gifts program
Employee resource groups
Subsidized emergency childcare  
Dependent Care FSA
Company-wide events
Employee referral bonus program  
Quarterly team building events


 

Financial Health 


401k match
Shared ownership employee stock program 
Monthly transportation stipend  


 

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

 

Compensation


Annual base salary: $100,000
Annual on target variable commission of fully ramped representative meeting expectations: $25,500
PitchBook currently has no cap on commission and commission is determined by individual performance


 

Working Conditions:

We believe our business and our culture are strongest when we work together in person. We also know that it’s helpful to have some flexibility to work remotely. Most roles work in the office 3+ days/week, and some are expected to work in the office 4-5 days/week. The current expectation for this role is that you are working in the office 3+ days/week and that you are in the office full-time during the training period, for which the length varies by role. During an initial phone screen, the team will discuss expectations for this specific position.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

 

Life At PB:

We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It’s our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we’ve heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.

 

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

 

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