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Service Support Staff

4 months ago

Scranton, United States Toyota of Scranton Full time
Do you like to make people smile? If so, keep reading...

Toyota of Scranton is growing We are now hiring dynamic, service-oriented individuals, looking to grow within our Company. Our employees enjoy a culture of respect and integrity, and we provide a rewarding, respectful and energizing environment. It is an inclusive culture based on trust, integrity, humility, and passion. Our employees are creative, anticipatory, and have a tremendous sense of urgency. We are looking for hard working and dedicated individuals join our Service Team. This position is full-time and will require great communication skills and a want to learn. If you are ready to join an organization that values its customers and employees, we want to talk to you

We Currently Offer:
  • Health Insurance
  • Dental Insurance
  • Disability Insurance
  • Life Insurance
  • Supplemental Insurances
  • 401K with company match
  • On the Job Training
Responsibilities:
  • Cheerfully welcome guests upon entrance and begin the reception process.
  • Meet, greet, provide information, and directs our service guest to the appropriate service advisor.
  • Look for opportunities to assist and wow customers making their experience pleasant and memorable.
  • Be available and ready to assist, eagerly looking for ways to be helpful to all.
  • Look for opportunity to keep grounds neat and clean.
  • Understand customer's non-vehicle needs and provide them with personalized solutions by suggesting activities and facilities provided by the dealership.
  • Arrange off-site accommodations, transportation etc. upon request from guests.
  • Quickly, politely, and accurately determine appropriate routing for customer inquiries.
  • Move vehicles throughout the dealership.
  • Assist with technology or any questions from customer new car delivery.
Requirements:
  • High school diploma or equivalent is required.
  • Valid Driver's License -Required
  • 1-year verifiable experience as a premium hotel concierge; experience in customer service or relevant role - preferred