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Support Engineer

2 months ago


seattle, United States Tata Consultancy Services Full time

Position: Support Engineer

Location: Seattle, WA (Onsite)

Duration: FTE/ Direct hire

Job Description:

  • Good experience in 24X7 Production support
  • Knowledge in P1/P2 (Sev1, Sev2) handling
  • Hands on experience in trouble shooting issue as needed using .net/ any other programming language
  • Experience in writing SQL for queries data as needed
  • Daily joining HOTO calls and cross flow interaction
  • Good Problem-solving skills and analytical ability for root cause analysis
  • Ownership of the work assigned in terms of quality and timelines.
  • Participate in customer interaction and follow-ups