Instrument Development and Support Engineer

1 month ago

Seattle, Washington, United States NanoString Technologies Full time

Our Mission

NanoString Technologies is a pioneering company in the field of molecular interactions. Our team of experts enables scientists worldwide to envision molecular interactions in three dimensions using our innovative platforms, including the CosMx and GeoMx systems. As a result, scientists can see the multiomic expression of genes and proteins in the natural context of tissue structure.

Our Values

We live by our corporate values of ambition, grit, ingenuity, authenticity, and customer-centricity every day. Our people are committed to excellence and dedicated to catalyzing the next biological revolution.

Job Summary

The Instrument Development and Support Engineer works closely with a cross-functional team to improve the existing NanoString platforms. This role is responsible for supporting and servicing instruments within R&D, and assisting in next-generation development as needed.

Key Responsibilities

  • Maintain and support NanoString Platforms within R&D, engaging with various stakeholders and resolving issues in a timely manner.
  • Provide feedback to internal teams to address failure points and improve system reliability.
  • Support the development of new instruments, measurements, testing, and analysis.
  • Support both commercial systems with official procedures and prototype systems with less documented information.
  • Complete new equipment installations, preventative maintenance activities, and emergency repairs with proper supporting documentation in compliance with Quality Assurance procedures.
  • Communicate with internal customers, both in person and via electronic means, and interact with systems for tracking logging issues/status.

Requirements

  • B.S. in biomedical, mechanical, electrical, or related engineering field.
  • Strong troubleshooting skills, specifically in general electronics, electromechanical systems, automation, liquid handlers, computers, and associated networking components.
  • Ability to work independently and in a team environment, communicating relevant scientific data effectively in oral and written format, working in a timely manner to meet defined deadlines.
  • General understanding of IT and basic networking setup.
  • Ability to lift, carry, push, pull, or otherwise move approximately lbs. on an infrequent basis.

Preferred Qualifications

  • 2-5 years of experience working as an engineer in the life sciences industry or relevant field service.
  • Hands-on experience with laboratory instruments, preferably in the biotech/life science/automation field(s).
  • Experience performing development/maintenance/repair work on prototype instruments.
  • Ability to diagnose software/hardware errors in prototype systems, preferably those used for biomolecular assays.
  • Familiarity with fluorescence microscopy and automated mechatronic systems.
  • Experience with automation of hardware testing through software programming (Python or C# preferred).
  • Experience in fabricating prototype parts through machining/3D printing will be a plus.
  • Experience with mechanical CAD software (preferably SolidWorks or equivalent).
  • Experience with automating basic data plotting and analysis.

Compensation

Base salary is an integral part of NanoString's total compensation package. Base salary considers an individual's skills, experience, and competitive market value. The base salary range represents what NanoString pays for a job within a salary grade based on external market data in comparison to similar positions from other companies in our industry. Employees generally enter a salary grade at the lower-to-mid-point in the range.

Other compensation elements include a discretionary annual bonus, incentive compensation for sales roles, comprehensive benefit plans, and paid time off, including designated holidays.

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