Product Support Engineer

4 weeks ago


Seattle, Washington, United States Amazon Full time

Drive Innovation and Delivery with Prime Air

At Amazon, we're committed to delivering exceptional customer experiences. As a Product Support Engineer on the Prime Air team, you'll play a critical role in driving the deployment of hardware and software functionality, investigating issues, and designing ground support equipment to ensure timely and safe delivery.

Key Responsibilities:

  • Collaborate with engineering, manufacturing, and operational functions to drive efficient delivery and decompose complex problems into straightforward solutions.
  • Develop and implement innovative solutions to troubleshoot and resolve issues, ensuring minimal downtime and maximum customer satisfaction.
  • Design and develop ground support equipment to support Prime Air operations, adhering to regulatory requirements and industry standards.

Requirements:

  • 4+ years of experience in mechanical engineering or equivalent experience.
  • Experience with prototyping and implementation, as well as design of complex mechanical products and equipment at volume.
  • Experience working on aerospace products or projects, or in regulated fields like healthcare or automotive.

What We Offer:

  • A competitive salary range of $105,600/year to $185,000/year, based on location and experience.
  • A comprehensive benefits package, including medical, financial, and other benefits.
  • The opportunity to work on cutting-edge projects and collaborate with a talented team of engineers and innovators.

Amazon is an Equal Opportunity Employer

We are committed to a diverse and inclusive workplace, and we welcome applications from qualified candidates from all backgrounds.



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