Support Engineer
1 month ago
*Apex Systems is hiring an onsite Support Engineer II for a client based in Seattle,WA*
Responsibilities
- An individual in this role will be responsible to ensure all operating equipment is safe, functional, and effective.
- A successful individual in this role will be able to equally troubleshoot both hardware and software related issues with limited guidance and documentation.
- Hardware in this situation is specifically relating to removing and replacing components/sub-components, completing hardware inspections for operational readiness, utilizing a variety of tools (multi-meters, torque wrenches, screwdrivers, extractor bits, etc.), completing adhesive/bonding preparation and work on a variety of different materials, and understanding general best practices when it comes to troubleshooting and identifying root cause.
- Software in this situation is specifically relating to an ability to utilize and have a user level understanding of command line interface and what information is being communicated to the user from a variety of different computer modules, Ubuntu/Linux, and general PC level troubleshooting.
Qualifications
- This individual should be able to understand maintenance documentation as well as engineering drawings and computer models.
- 3-6 years of maintenance, manufacturing, and/or engineering experience.
- Strong ability to complete hands on maintenance tasks across various platforms with limited guidance.
- Ability to read and understand maintenance documentation and common language used in maintenance practices.
- Ability to systematically troubleshoot and root cause faults.
- Ability to escalate concerns to partner teams/management.
- Flexibility and adaptability when in relation to operating hours.
- Self-motivated with the ability to work independently with minimal supervision.
- Insist on the highest standards from self and others.
- Good verbal and written communication skills.
- Good attention to detail and organizational skills.
- Must be able to safely lift up to 50 lbs.
- This role will require a Motor Vehicle Record (MVR) as the individual may need to drive an vehicle to support operations.
- This role supports an operations-based team.
- This means the ideal candidate will be able to adjust their working hours to meet business need
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