Software Support Specialist
6 days ago
In this role, you will support our mission-critical software applications, modules and underlying infrastructure in a demanding technical environment. This highly collaborative team is the primary liaison between our product development organization and our end users. Your mission as a Software Support Specialist is to investigate, diagnose and solve complex technical problems.
Responsibilities
- Provide high-quality phone and email support of Tyler's New World Public Safety software applications
- Perform extensive troubleshooting of key software and hardware components to closure
- Take ownership of technical incidents and coordinate resolution with product development team when necessary
- Replication of complex customer issues
- Train customers in system operation and software functionality
- Bachelor's Degree in MIS, CIS or other related Technical field preferred
- General technical knowledge of Microsoft products and technologies including Windows Servers and SQL databases
- Readiness to learn new technologies at lightning speed
- Commitment to providing an exceptional experience to our customers
- Flexibility to work various shifts to cover our core hours: Monday - Friday 8AM - 9PM
- SQL Experience highly preferred
Location
Troy, Michigan
-
Software Support Specialist
6 days ago
Troy, Michigan, United States Tyler Technologies Full timeJob Title: Software Support SpecialistAt Tyler Technologies, we are seeking a highly skilled Software Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients, ensuring their software needs are met efficiently and effectively.Responsibilities:Provide...
-
Software Support Specialist
5 days ago
Troy, Michigan, United States Tyler Technologies Full timeJob Title: Software Support SpecialistAt Tyler Technologies, we are seeking a highly skilled Software Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients, ensuring their software needs are met efficiently and effectively.Responsibilities:Provide expert...
-
Software Support Specialist
2 weeks ago
Troy, Michigan, United States Tyler Technologies Full timeSoftware Support SpecialistAt Tyler Technologies, we're committed to delivering exceptional solutions to our customers. As a Software Support Specialist, you'll play a critical role in ensuring the success of our mission-critical software applications.ResponsibilitiesProvide high-quality support to our customers via phone and emailPerform thorough...
-
Software Support Specialist
2 weeks ago
Troy, Michigan, United States Tyler Technologies Full timeJob SummaryWe are seeking a skilled Software Support Specialist to join our team at Tyler Technologies. As a key member of our support team, you will provide top-notch technical assistance to our clients, ensuring their software needs are met efficiently and effectively.ResponsibilitiesProvide timely and accurate technical support to clients via phone,...
-
Senior Software Support Specialist
7 days ago
Troy, Michigan, United States Tyler Technologies Full timeSenior Software Support SpecialistAt Tyler Technologies, we're committed to delivering innovative solutions that transform the public sector. As a Senior Software Support Specialist, you'll play a critical role in ensuring our clients receive exceptional support and service.Key Responsibilities:Provide timely and effective support to clients via phone,...
-
Software Support Specialist
3 days ago
Troy, Michigan, United States Tyler Technologies Full timeJob SummaryWe are seeking a highly skilled Software Support Specialist to join our team at Tyler Technologies. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients, ensuring their software issues are resolved efficiently and effectively.Key ResponsibilitiesProvide high-level diagnosis and...
-
Senior Software Support Specialist
4 days ago
Troy, Michigan, United States Tyler Technologies Full timeJob Title: Senior Software Support SpecialistAt Tyler Technologies, we are seeking a highly skilled Senior Software Support Specialist to join our team. As a key member of our support team, you will provide technical assistance to our clients, ensuring they receive the best possible support for our software solutions.Responsibilities:Provide timely and...
-
Software Support Specialist-Linux
4 days ago
Troy, Michigan, United States Tyler Technologies Full timeJob Title: Software Support Specialist-LinuxAt Tyler Technologies, we are seeking a highly skilled Software Support Specialist-Linux to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers, troubleshooting complex technical issues, and collaborating with our product development...
-
Software Support Specialist-Linux
7 days ago
Troy, Michigan, United States Tyler Technologies Full timeSoftware Support Specialist-LinuxAt Tyler Technologies, we are seeking a highly skilled Software Support Specialist-Linux to join our team. As a key member of our technical support organization, you will play a critical role in ensuring the success of our mission-critical software applications.ResponsibilitiesProvide high-quality technical support to our...
-
Software Support Specialist
2 weeks ago
Troy, Michigan, United States Tyler Technologies Full timeJob SummaryWe are seeking a highly skilled Software Support Specialist to join our team at Tyler Technologies. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients, ensuring their software needs are met and exceeded.Key ResponsibilitiesProvide high-level diagnosis and troubleshooting to resolve...
-
Software Support Specialist
7 days ago
Troy, Michigan, United States Tyler Technologies Full timeJob SummaryWe are seeking a highly skilled Software Support Specialist to join our team at Tyler Technologies. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients, ensuring their software issues are resolved efficiently and effectively.ResponsibilitiesDiagnose and resolve complex software...
-
Software Support Specialist-Linux
5 days ago
Troy, Michigan, United States Tyler Technologies Full timeSoftware Support Specialist-Linux Job DescriptionAt Tyler Technologies, we are seeking a highly skilled Software Support Specialist-Linux to join our team. As a key member of our technical support team, you will play a critical role in ensuring the smooth operation of our mission-critical software applications, modules, and underlying...
-
Software Support Specialist
6 days ago
Troy, Michigan, United States Tyler Technologies Full timeJob Title: Software Support Specialist - Public SafetyWe are seeking a highly skilled Software Support Specialist to join our team at Tyler Technologies. As a key member of our public safety software support team, you will play a critical role in ensuring the smooth operation of our mission-critical software applications.Responsibilities:Provide high-quality...
-
Software Support Specialist-Linux
5 days ago
Troy, United States Tyler Technologies Full timeIn this role, you will support our mission-critical software applications, modules and underlying infrastructure in a demanding technical environment. This highly collaborative team is the primary liaison between our product development organization and our end users. Your mission as a Software Support Specialist is to investigate, diagnose and solve complex...
-
Software Support Associate
2 weeks ago
Troy, Michigan, United States NY Tech Loop Full timeJob Title: Associate Software Support SpecialistNY Tech Loop is seeking a highly motivated and detail-oriented Associate Software Support Specialist to join our team. As a key member of our support team, you will provide top-notch software support to our clients, ensuring timely resolution of issues and exceeding their expectations.Responsibilities:Provide...
-
Software Support Associate
2 weeks ago
Troy, Michigan, United States NY Tech Loop Full timeJob Title: Associate Software Support SpecialistNY Tech Loop is seeking a highly motivated and detail-oriented Associate Software Support Specialist to join our team. As a key member of our support team, you will provide exceptional customer service and technical support to our clients, ensuring timely resolution of software issues and continuous growth in...
-
Software Support Associate
2 weeks ago
Troy, Michigan, United States Tyler Technologies Full timeSoftware Support SpecialistAt Tyler Technologies, we're committed to delivering innovative solutions that transform the public sector. As a Software Support Specialist, you'll play a critical role in ensuring our clients receive exceptional support and service.ResponsibilitiesProvide timely and effective software support to clients, resolving issues and...
-
Software Support Associate
7 days ago
Troy, Michigan, United States NY Tech Loop Full timeJob Title: Associate Software Support SpecialistWe are seeking a highly motivated and detail-oriented Associate Software Support Specialist to join our team at NY Tech Loop. As a key member of our support team, you will provide top-notch technical assistance to our clients, ensuring they receive the best possible experience with our software...
-
Software Support Associate
7 days ago
Troy, Michigan, United States Tyler Technologies Full timeJob Title: Associate Software Support SpecialistWe are seeking a highly motivated and detail-oriented Associate Software Support Specialist to join our team at Tyler Technologies. As a key member of our support team, you will provide exceptional customer service and technical support to our clients, ensuring timely resolution of software issues and...
-
Software Support Engineer
2 weeks ago
Troy, Michigan, United States Tyler Technologies Full timeSoftware Support Specialist Job Description **Mission Critical Software Support** In this critical role, you will provide top-notch support for our mission-critical software applications, modules, and underlying infrastructure in a demanding technical environment. As a key member of our collaborative team, you will serve as the primary liaison between our...