Technical Support Specialist

2 weeks ago

Detroit Lakes, United States Kelly Full time
Technical Support Specialist
Detroit Lakes
$20-$21/hr.

*On-site role

Kelly® is looking for a Technical Support Specialist to work at a premier client in Detroit Lakes, MN. This role will be responsible for assisting customers via phone or email with their technical questions. You will also be involved in processing client orders and bill or materials for company products.

Schedule: Monday – Friday, 8:00am – 5:00pm
Payrate: $20.00 - $21.00/hour

Why you should apply to be a Technical Support Specialist:
• Competitive salary based on experience.
• Join a cutting-edge company in the field of electrical control panels.
• Be part of a team that helps control and monitor one of the world's most valuable resources - Water
• Work in a supportive and collaborative office environment.

What’s a typical day as a Technical Support Specialist? You’ll be:
• Assisting customers via phone or email with their technical questions.
• Processing orders for electrical control panels and creating Bill of Materials and electrical schematics.
• Maintaining customer contact and case records using incident tracking software.
• Serving as a service contact for our standard products.

This job might be an outstanding fit if you:
• Have exceptional communication skills and a technical mindset.
• Are knowledgeable about product offerings and have a keen eye for detail.
• Are comfortable utilizing computers and software to perform job tasks.
• Have familiarity with AutoCad Electrical or building control panels.
• Have a high school diploma and familiarity with SJE products.

If qualified and interested to learn more about this Technical Support Specialist position, apply today and a recruiter will be in touch with you.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we’re pretty good at it

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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