Technical Support Specialists

2 weeks ago


Detroit Lakes, Minnesota, United States Spherion Full time

Spherion Staffing is actively looking for several candidates to provide technical assistance for IT assets in preparation for a significant software upgrade.

This project entails performing a variety of technical support tasks to guarantee the efficient and timely installation of new or relocated hardware, software, applications, and communication tools. Additionally, you will offer initial support to end users addressing a wide range of inquiries related to systems, software, hardware, peripherals, and services.

This role is expected to last for approximately 12-15 months, with shifts scheduled from Monday to Friday, 8 am to 5 pm, and may occasionally require non-traditional hours (evenings or weekends) as needed. Overtime may be necessary, along with travel to various smaller sites.

The compensation for this position ranges from $24 to $26 per hour, depending on your experience.

Key Responsibilities:
  • Assist in unpacking and setting up new hardware at different locations.
  • Assess installation quality to ensure neatness and effective cable management.

Hardware may include printers, computers, scanners, and displays.

  • Support the imaging of PCs and laptops as required and conduct user acceptance testing.
  • Affix QR codes in designated areas.

This position requires a keen attention to detail and the ability to accurately document progress.

  • Perform a variety of non-technical support tasks to ensure the timely activation of replacement facilities.
Working Hours: Various shifts available.Required Skills: Details outlined below.Education: Associate's Degree.Experience: 1-4 years.Qualifications:
  • Associate's Degree in Networking or Cybersecurity with 1-2 years of relevant experience.
  • Willingness to travel with on-site technicians to satellite locations for service tasks.
  • Ability to lift up to 50 lbs as required.
  • Proficient in bending and reaching to service workstations.

To apply, please visit our online platform. For any inquiries, please reach out to our team.

Spherion has a long-standing commitment to helping individuals find fulfilling employment. Our experienced team will carefully evaluate your employment needs and diligently match your skills to appropriate job opportunities. Whether you are looking for temporary, temp-to-perm, or direct hire roles, Spherion is dedicated to your success.

Equal Opportunity Employer: We value diversity and strive for an inclusive hiring process that accommodates all applicants' needs. If you require assistance or accommodations during the application or interview process, please inform us.

The compensation offered to successful candidates takes into account factors such as education, experience, role, location, duties, and certifications. Additionally, Spherion provides comprehensive benefits, including health coverage, incentives, and recognition programs, all based on eligibility requirements.



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