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Patient Services Representative

2 months ago

Champaign, United States Carle Full time

Join our team as a Patient Services Representative We are looking for a dedicated individual to coordinate various clinic duties and ensure that patients' needs are met. The ideal candidate will have excellent communication, organizational, and customer service skills and will work closely with a diverse mix of professionals in our Eye department. If you're ready to grow and make a positive impact, apply today

  • Coordinate and participate in clinic preparation process, patient identification, check-in/out, charge posting, cash management, appointment scheduling, registration, and account set-up.
  • Handle telephone system, take and deliver messages, and report medical information accurately and in a timely manner.
  • Manage incoming patient care requests, referrals, work queue activities, and telephone calls.
  • Be proficient in insurance coverage rules and initiate and secure prior authorizations as needed.
  • Conduct yourself in a responsible, professional manner and serve as a role model for the team.