Manager, Grid Operations

Requisition ID # 159553 

Job Category: Maintenance / Construction / Operations 

Job Level: Manager/Principal

Business Unit: Operations - Other

Work Type: Onsite

Job Location: Vacaville

Position Summary: The Manager of Grid Operations oversees the operations of the integrated PG&E transmission system to ensure the grid is operated in a safe, reliable and compliant manner while minimizing costs to customers and the company. The incumbents lead teams responsible for the coordination and communication of planned or forced equipment outages, system status, unusual events, including the coordination of system restoration following major disturbances. Grid Operations Leadership develop and implement work practices that allow for efficient use of resources and close communications and coordination with other departments to meet PG&E safety, reliability, and customer satisfaction goals. The Vacaville Grid Control Center (VGCC) and Rocklin Grid Control Center monitor the day-to-day real-time operations of the PG&E transmission system and work closely with California Independent System Operator (CAISO) to maintain system reliability including monitoring voltages, coordinating switching actions, preparing for and responding to emergency system events. Leaders create an environment for safe, reliable, compliant and event-free management of the Bulk Electric System (BES) while encouraging employees to take responsibility for the safety of everyone and everything.

Reports to the Director of Transmission Grid Operations in Electric System Operations.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.​

A reasonable salary range is:

• Minimum Base Salary (Bay Area)    $151,000.00
• Mid Base Salary (Bay Area)    $204,000.00
• Maximum Base Salary (Bay Area)    $257,000.00

Job Responsibilities:

• Schedules planned work on the grid transmission system in a reliable manner, including the safe and efficient operations and staffing of multiple grid control centers.
• Operates the transmission system in a reliable manner. Provides emergency response for all transmission events.
• Provides clearance coordination for the transmission system, including coordination with the CAISO and coordination on a short-term and long-term basis for all electric transmission.
• Contributes to department budget development and manages spending to ensure budget allocations are within target.
• Develops and implements actions that improve and support system reliability and emergency response expectations.
• Effectively deals with customer issues and ensures customer satisfaction.
• Communicates regularly and partners with construction departments, distribution centers, engineering and planning support, in addition to transmission customers, CAISO and other agencies.
• Fosters relationships and communication with industry leaders, including IBEW, WECC, NERC, CAISO, other utilities and agencies, etc.
• Ensures that technical and mandatory training/certification is completed and properly documented and employees are competent to perform their job.
• Supervision of 6 or more Supervisors; approximately 75 indirect staff of dispatchers, operators and clerical.
• Manages staff to accomplish results through effective recruitment and selection, training and development, performance management, and rewards and recognition.
• Ensure workforce maintains North American Electric Reliability Corporation (NERC) certification required to operate the Bulk Electric System (BES).
• Maintains a quarterly Audit ready posture to ensure Compliance with all NERC reliability standards.
• Works closely with the California Independent System Operator (CAISO) to ensure alignment with Coordinated Functional Registration (CFR) which outlines our responsibilities to meet Reliability Standard Requirements.
• Contributes to EP&R overall company emergency response plan to make sure that Transmission System Operations and Interconnection Reliability are maintained.
   

Leadership Qualities: PG&E expects its leaders to conduct themselves with the highest ethics and integrity and to embody specific leadership qualities.            

Strategic Mindset

• Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Operating effectively, even when things are not certain or the way forward is not clear.

A Leader in the Community and Industry

• Effectively building formal and informal relationship networks inside and outside the organization.
• Anticipating and balancing the needs of multiple stakeholders.

Demonstrates Safety Leadership

• A safety champion in words and deeds with respect to both employee and public safety.
• Maintaining an environment of open dialog and free of retaliation.

Influences and Inspires

• Using various- communications that convey a clear understanding of the needs of different audiences.
• Maneuvering comfortably through complex policy, process, and people-related dynamics.

Optimizes Team Performance

• Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Creating a climate where people are developed and motivated to do their best to help the organization.

Values Diversity and Creates Inclusion

• Recognizing the value that different perspectives and cultures bring to an organization.

Fiscally Responsible

• Interpreting and applying understanding of key financial indicators to make better business decisions.
• Planning and prioritizing work to meet commitments aligned with organizational goals.

Leads Ethically and in a Compliant Manner

• Sponsoring and sustaining a high integrity speak-up corporate culture which prioritizes ethics, safety and compliance.
• Building on necessary level of industry, company and subject-matter expertise, including laws and regulations.

Provides a High Level of Customer Service

• Building strong customer relationships and delivering customer-centric solutions.

Qualifications

Minimum:

• High School Diploma or GED
• 8 or more years of experience in electric operations (or an equivalent environment) with 5 or more years of supervisory experience in any environment.

Desired

• Bachelor’s Degree
• NERC Reliability Coordination Certification
• Completed System Operator Training
• Completed WECC training sessions
• Experience with union-represented employees
• Budget experience
• Strong leadership skills: ability to motivate, direct, and engage employees.
• Strong interpersonal, influence skills as well as team collaboration ability.
• Excellent verbal and written communication skills
• Strong knowledge of industry benchmarking practices and method as well as ability to implement best practices
• Knowledge of safe work practices and creates a safe work environment
• Knowledge of electrical theory and power systems flow
• Knowledge of EMS and RTSCADA applications

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