Restaurant Operations Manager
2 months ago
Restaurant Operations Manager – Coastal Restaurant Concepts
Job Summary
We are seeking a highly skilled Restaurant Operations Manager to join our team at Coastal Restaurant Concepts. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated staff.
Key Responsibilities
- Lead and Manage Restaurant Operations
- Oversee the daily operations of the restaurant, ensuring that all aspects of the business are running efficiently and effectively.
- Monitor and maintain high standards of customer service, ensuring that all guests receive a positive and memorable dining experience.
- Supervise and Train Staff
- Recruit, train, and develop a team of skilled and motivated staff, ensuring that they have the skills and knowledge required to deliver exceptional customer service.
- Provide ongoing coaching and feedback to staff, ensuring that they are meeting the high standards expected of them.
- Manage Inventory and Supplies
- Oversee the ordering and management of inventory and supplies, ensuring that the restaurant is always well-stocked and that waste is minimized.
- Monitor and control costs, ensuring that the restaurant is operating within budget.
- Ensure Compliance with Company Policies and Procedures
- Ensure that all staff are aware of and comply with company policies and procedures, including health and safety, food safety, and customer service standards.
- Monitor and report any incidents or issues, ensuring that they are addressed promptly and effectively.
Requirements
- Education and Qualifications
- High school diploma or equivalent required.
- Relevant hospitality or management qualifications desirable.
- Experience and Skills
- Minimum 2 years' experience in a restaurant management role.
- Proven track record of success in leading and managing a team.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including evenings and weekends.
- Physical Demands
- Able to stand for long periods and move around the restaurant as required.
- Able to lift and carry heavy objects, such as equipment and supplies.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career development and advancement. If you are a motivated and experienced restaurant manager looking for a new challenge, we would love to hear from you.
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