Business Development Representative Home Care

2 weeks ago

Tulsa, United States Sales Recruiters Chicago, Dallas, Denver Full time

Are you passionate about making a difference in your work? Do you want to help others, especially seniors and veterans? This could be your next career opportunity if you are a sales professional or want to transition into the growing healthcare services sector. We seek a driven businessdevelopment sales professional to help develop referral networks, educate patients and families, and make a significant impact. If this resonates with you, we would love to hear from you.

Responsibilities and Key Performance Indicators:

  • \- Grow business by 8-10% annually
  • \- Set appointments and host regular educational meetings with families, surviving spouses, and support groups in the community on long-term care and aging
  • \- Conduct 30-35 in-person (or Zoom) visits per week
  • \- Nurture 20-25 key referral sources monthly
  • \- Send regular notes, emails, and texts with updates and thank-you/follow-ups
  • \- Build a base of new referral sources and contacts in the senior community (3-5 per month)
  • \- Distribute collateral materials and approved content monthly via email
  • \- Visit all new clients within 60 days and assist operations with customer service matters.

Job Responsibilities:

  • Establish an annual plan and actively use it as a working tool, revisiting it quarterly
  • Track all referrers, activities & notes in a CRM system
  • -Ensure data is reliable, usable, understandable, and measurable
  • Participate in all scheduled quarterly staff meetings.
  • Perform all phases of sales & business development activities for assigned territories
  • Analyze client needs, make presentations, conduct in-home assessments, potential POC visits, and follow up as necessary
  • Report activities, progress, results, and pipeline to the supervisor weekly
  • Have regular meetings with the owner to discuss successes, challenges, and opportunities and review the schedule/calendar and results
  • Develop an annual plan each fall with the owner and GM, revisiting it quarterly

Required Skills:

  • High energy level
  • Excellent interpersonal skills
  • Strong relationship builder
  • Exceptional customer service skills
  • High integrity and ability to maintain a high level of confidentiality
  • Effective written communication
  • Time management skills
  • Good organizational skills
  • Basic computer skills in a Microsoft Windows/Office environment

Key Success Factors:

  • Positive, upbeat, professional business image
  • Knowledge of services, scheduling, operations, and billing
  • Ability to influence others and ask for the business effectively
  • Ability to actively listen, consult, and connect with clients and families
  • Ability to communicate information and ideas in person or in writing
  • Sustained energy and focus on results
  • Collaborative, a strong team player, and a contributor

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