Guest Service Agent
2 weeks ago
Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel. Job Description DUTIES AND RESPONSIBILITIES: Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. Responsible to maintain the security of cash, credit card transactions, and guest information. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Standing for extended periods of time. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Pay Range $19-$21/hr. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
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Guest Service Agent
2 weeks ago
Clyde Hill, United States Sonesta International Hotels Full timeJob Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems...
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Guest Service Agent
2 days ago
Oxon Hill, Maryland, United States free-classifieds-usa Full timeJob Title: Guest Service AgentWe are seeking a Guest Service Agent to join our team at Gaylord National Resort & Convention Center. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Answer and respond to guest inquiries and...
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Guest Services Agent
3 weeks ago
Morgan Hill, California, United States Hampton Inn Morgan Hill Full time**Job Summary**The Guest Services Agent is responsible for providing exceptional customer service to guests and visitors of the Hampton Inn Morgan Hill. This includes checking guests in and out of the hotel efficiently and courteously, processing all payments according to established hotel policies and requirements, and providing information and assistance...
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Guest Service Representative
7 days ago
Oxon Hill, Maryland, United States free-classifieds-usa Full timeJob SummaryWe are seeking a highly skilled Guest Service - At Your Service Agent to join our team at Gaylord National Resort & Convention Center. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.ResponsibilitiesRespond to guest requests, questions, and...
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Guest Services Representative
3 weeks ago
Oxon Hill, Maryland, United States MGM Resorts International Full timePosition OverviewAt MGM Resorts International, we are dedicated to creating unforgettable experiences for our guests. As a Front Desk Agent, you will play a crucial role in ensuring that our visitors feel welcomed and valued.Key ResponsibilitiesProvide exceptional customer service to all guests, addressing inquiries and resolving issues promptly.Manage...
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Guest Services Ambassador
3 days ago
Oxon Hill, Maryland, United States Marriott International Inc Full timeJob SummaryWe are seeking a highly skilled Guest Services Agent to provide exceptional service to our VIP guests. As a key member of our team, you will be responsible for ensuring a seamless and personalized experience for our guests, from registration to departure.Key ResponsibilitiesProvide detailed guest service assistance to VIP guests, including smooth...
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Overnight Guest Services Agent
3 weeks ago
Morgan Hill, California, United States Hampton Inn Morgan Hill Full timeJob OverviewThe Night Auditor plays a crucial role in ensuring a seamless experience for guests during their stay. This position involves efficiently managing guest check-ins and check-outs, processing payments in line with hotel policies, and providing exceptional customer service.Key ResponsibilitiesGreet guests warmly and professionally, ensuring a...
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Guest Services Representative
4 weeks ago
Rocky Hill, Connecticut, United States Arbor Lodging Management Full timePosition Title: Front Desk AgentJob Category: Guest ServicesJob Reference: MARRI001775Company Overview:Arbor Lodging is a prominent hotel investment and management firm with a diverse portfolio of properties throughout the United States. We are proud to partner with esteemed brands such as Marriott, Hilton, Hyatt, and IHG. Our mission is to create memorable...
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Guest Service Associate
4 weeks ago
Pleasant Hill, United States European Wax Centers Full timePosition Summary: At European Wax Center--one of the fastest growing franchises in the country--we're currently seeking a front desk agent who is friendly, well spoken, and detailed oriented, who will thrive in a fast-paced working environment. We provide upscale waxing at an affordable price, featuring our exclusive Comfort Wax and 4-step process. With...
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Guest Services Representative
4 weeks ago
Oxon Hill, Maryland, United States MGM Resorts International Full timeExperience the Excitement at MGM Resorts International Have you ever imagined being part of a vibrant and dynamic environment filled with entertainment and diversity? If you are passionate about teamwork and delivering exceptional service in one of the most thrilling industries, MGM Resorts is looking for individuals like YOU to craft unforgettable...
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Guest Services Representative
4 weeks ago
Rock Hill, South Carolina, United States Hilton Garden Inn Rock Hill Full timeHilton Garden Inn Rock Hill Overview: The Guest Services Representative is responsible for providing a warm welcome to guests, managing inquiries, and overseeing check-in/check-out processes and room bookings. Key Benefits: We offer comprehensive Medical/Dental/Vision insurance, a competitive Paid Time Off (PTO) policy, performance-based rewards, daily pay...
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Guest Services Representative
4 weeks ago
Rock Hill, South Carolina, United States Hilton Garden Inn Rock Hill Full timeHilton Garden Inn Rock Hill Position Overview: The Guest Services Representative is responsible for providing a warm welcome to guests, efficiently managing inquiries, and overseeing check-in/check-out processes along with room bookings. Key Benefits: We offer comprehensive Medical/Dental/Vision plans, a competitive Paid Time Off (PTO) policy,...
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Guest Services Representative
4 weeks ago
Rock Hill, South Carolina, United States Hilton Garden Inn Rock Hill Full timeHilton Garden Inn Rock Hill Position Overview: The Guest Services Representative is responsible for warmly welcoming guests, managing inquiries, facilitating check-ins and check-outs, and handling room reservations with efficiency and professionalism. Key Benefits: We offer comprehensive Medical/Dental/Vision insurance, a competitive Paid Time Off (PTO)...
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Guest Services Representative
3 weeks ago
Rocky Hill, Connecticut, United States Arbor Lodging Management Full timePosition Title: Front Desk AgentJob Category: Front DeskJob Overview:Arbor Lodging Management is a prominent hotel investment and management firm with a diverse portfolio of properties throughout the United States. We pride ourselves on creating exceptional experiences for our guests, driven by a culture that emphasizes connection, accountability, and a...
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Guest Services Representative
4 weeks ago
Rocky Hill, Connecticut, United States Arbor Lodging Management Full timePosition Title: Front Desk AgentJob Category: Front DeskRequisition Number: MARRI001775Company Overview:Arbor Lodging is a prominent hotel investment and management firm with a diverse portfolio of properties throughout the United States. We are proud to partner with esteemed brands such as Marriott, Hilton, Hyatt, and IHG. Our organizational culture...
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Guest Service Associate
3 weeks ago
Pleasant Hill, United States European Wax Centers Full timePosition Summary: At European Wax Center--one of the fastest growing franchises in the country--we're currently seeking a front desk agent who is friendly, well spoken, and detailed oriented, who will thrive in a fast-paced working environment. We provide upscale waxing at an affordable price, featuring our exclusive Comfort Wax and 4-step process. With your...
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Front Desk Representative
1 week ago
Clyde Hill, United States Sonesta International Hotels Full time{"Job Title": "Guest Service Agent", "Job Description": "Job SummaryThe Guest Service Agent is a key member of our front desk team, responsible for delivering exceptional guest experiences and ensuring seamless hotel operations. As the first point of contact for our guests, you will represent the Sonesta brand and embody our commitment to excellence.Key...
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Customer Service Representative
4 months ago
Cedar Hill, United States Roslyn Knight - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Cedar Hill, TX is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Roslyn Knight - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto,...
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Customer Service Representative
3 months ago
Chapel Hill, United States James Zewe - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...
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Customer Service Representative
2 months ago
Spring Hill, United States Richard Rizzolo - State Farm Agent Full timeJob DescriptionJob Description*Bilingual Spanish Position*Position Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service...