Guest Services Ambassador
3 days ago
We are seeking a highly skilled Guest Services Agent to provide exceptional service to our VIP guests. As a key member of our team, you will be responsible for ensuring a seamless and personalized experience for our guests, from registration to departure.
Key Responsibilities- Provide detailed guest service assistance to VIP guests, including smooth registration and departure procedures.
- Review and log guest preferences and requests in computer systems.
- Respond to requests for visitor information, special arrangements, and activities.
- Assist with reservation services and post charges to guest accounts.
- Collect payment for services rendered and inspect guest rooms for requested items.
- 6 months of guest service work experience required.
- High school diploma or G.E.D. equivalent.
- Ability to stand, sit, or walk for extended periods and lift objects weighing up to 25 pounds.
Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
We are a global hospitality company with a portfolio of brands that offer unique experiences and opportunities for our employees. At Marriott, we provide our employees with endless career opportunities, the extras, and more. Join our team and become part of a global community that values teamwork, innovation, and customer satisfaction.
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Guest Service Agent
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