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Supervisor, Commerce
1 month ago
Job Description We’re looking for an outstanding eCommerce Search Supervisor, someone who can win the hearts of clients, inspire their teammates, and skillfully juggle multiple partner relationships. This is a unique opportunity for a skilled eCommerce Search retail media professional to drive positive outcomes for our Lactalis client. Supporting brands like Stonyfield, Siggi’s, President Dairy, etc. The Supervisor, Strategy will work as a member a cross-functional team with ownership of e-commerce strategy and activation. They are responsible for building and maintaining an effective and productive relationship with the client. The Supervisor will support our dedicated commerce team in the creation, optimization, and execution of client’s e-commerce initiatives. This position is both strategic and tactical in scope and requires the ability to apply detailed e-commerce knowledge to actionable insights and recommendations. They will assist the Director and/or Vice President in driving strategic success within the team as well as helping to develop innovative strategies to meet and exceed client business objectives. The Supervisor will work in partnership with our Commerce Investment team on media plan development to ensure plans follow holistic commerce strategies and align back to objectives. Role Objectives: Assumes accountability and ownership of marketplace commerce search program successes and failures (Amazon, Walmart, Target, Criteo, Citrus, Instacart, etc.) Owns the strategy and planning process as well as activation of e-retail search programs Monitors performance in order to leverage learnings for future strategic recommendations Interfaces with other team members to share ideas, communicate service offerings, and to identify and deliver new solutions for clients Keeps management apprised of key client opportunities, potential risks and other key nuances which affect the health of the business Directs the workflow of all client programs, including initiation of projects across departments Reviews client deliverables for quality and ensures that recommendations and work product are sound and viable Creates digital account strategies and plans for each client Provides excellent communication via phone, emails and direct contact Effectively creates and delivers client presentations and provides thought leadership to clients Commands data analysis of key metrics to identify, recommend and implement changes for increasing the performance of client programs Responsible for client billing and coordinating AR and AP with finance Embraces and encourages a culture based on teamwork, collaboration, and intellectual curiosity Adopts stated account management standards and program management best practices Assists in training, mentoring, and developing team members Assists in the development and documentation of best practices for improving operational efficiencies within the team and the group Qualifications Bachelor’s degree or higher in marketing, advertising, business or equivalent 3+ years of media management experience with an emphasis on e-commerce platforms 1-2+ years of experience managing paid search or sponsored ad campaigns with strong understanding of the search landscape (paid and organic) preferred Ability to manage people is a plus Strong cross-media planning background; digital planning capability, including retail and/or Amazon, is highly desired Experience with Pacvue, Skai (Kenshoo), Criteo, Citrus or other bid management software is a plus Deep knowledge of key retailers, their ecosystems, and go-to-market strategies Experience in Consumer Package Goods industry (CPG) preferred Expert use of industry tools, and ability to learn and utilize Publicis Groupe proprietary tools High cultural awareness and sensitivity Comfortable navigating up, across, and diagonally; capable of voicing a strong POV with senior audiences Excellent project-management skills; able to manage multiple projects & people Skilled writer capable of drafting pitch-ready communication High versatility and agility to work on projects across industries, markets, and agencies Entrepreneurial spirit and high self-motivation #J-18808-Ljbffr
