Senior Enterprise Account Manager

2 weeks ago


Palo Alto, United States SymphonyAI Full time

Introduction

SymphonyAI Summit is seeking a highly skilled Senior Enterprise Account Manager with deep expertise in IT Service Management (ITSM) to join our team. As a Senior Enterprise Account Manager, you will be responsible for managing and growing key accounts, developing strategic relationships, and driving revenue growth through the sale of our ITSM solutions.

Job Description

Responsibilities:

  1. Become an expert in SymphonyAI Summit's product suite and value proposition.
  2. Develop and execute strategic account plans to achieve sales targets and expand business within existing accounts.
  3. Build and maintain strong, long-lasting relationships with key stakeholders, including C-level executives and IT decision-makers.
  4. Identify customer needs and pain points related to ITSM, and position our solutions effectively to address these challenges.
  5. Collaborate with internal teams, including sales engineers and product specialists, to deliver comprehensive solutions that meet customer requirements.
  6. Drive the sales process from lead generation to closure, including contract negotiations and account management.
  7. Stay updated on industry trends, competitive landscape, and customer feedback to inform product development and sales strategies.
  8. Provide regular reports and updates on account performance, sales activities, and market insights to management.
Qualifications:
  1. Minimum of 6 years of experience in enterprise sales account management, ideally with a focus on ITSM solutions.
  2. Proven track record of exceeding sales targets and driving revenue growth in the IT industry.
  3. Deep understanding of ITSM concepts, frameworks, and best practices.
  4. Strong negotiation, communication, and presentation skills.
  5. Ability to work independently and collaboratively in a fast-paced, dynamic environment.

About Us

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 2000+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 20 countries.

  • Palo Alto, United States SymphonyAI Full time

    Introduction SymphonyAI Summit is seeking a highly skilled Senior Enterprise Account Manager with deep expertise in IT Service Management (ITSM) to join our team. As a Senior Enterprise Account Manager, you will be responsible for managing and growing key accounts, developing strategic relationships, and driving revenue growth through the sale of our ITSM...


  • Palo Alto, California, United States SymphonyAI Full time

    Job DescriptionJob Summary:SymphonyAI is seeking a highly skilled Senior Enterprise Account Manager to drive revenue growth and expand business within existing accounts. As a Senior Enterprise Account Manager, you will be responsible for managing and growing key accounts, developing strategic relationships, and driving revenue growth through the sale of our...


  • Palo Alto, California, United States Glean Technologies, Inc. Full time

    About Glean Technologies, Inc.: Glean is dedicated to transforming the landscape of knowledge work by harnessing the power of AI to boost productivity and creativity within organizations. Our goal is to create an intelligent system for businesses globally, merging cutting-edge technology with a profound comprehension of knowledge and AI integration.Position...


  • Palo Alto, California, United States DevRev Full time

    Job DescriptionCompany OverviewDevRev is a cutting-edge platform designed to revolutionize the way SaaS and technology companies operate. Our mission is to empower businesses to deliver exceptional customer experiences by bringing together end-users, support engineers, product managers, and developers in a seamless collaboration environment.Job SummaryWe are...


  • Palo Alto, California, United States Burnett Search Full time

    Senior Accounting Manager - Technical AnalysisFull-timeAn exceptional opportunity awaits to assist both emerging and established enterprises in navigating complex accounting and operational challenges while working with our esteemed consulting firm. This role is set in a vibrant environment characterized by a fast-paced and enjoyable atmosphere, fostering a...


  • Palo Alto, California, United States Burnett Search Full time

    Senior Accounting Manager - Technical ResearchFull-timeAn exceptional opportunity awaits to assist both emerging and established enterprises in navigating complex accounting and operational challenges with our esteemed consulting firm. This role offers a vibrant environment characterized by a dynamic pace and a collaborative team culture. Engage with premier...


  • Palo Alto, California, United States Burnett Search Full time

    Senior Accounting Manager - Technical OversightFull-timeThis is a remarkable opportunity to assist both emerging and established firms in addressing technical accounting and operational challenges while working with our esteemed consulting partner. The environment is dynamic, engaging, and fast-paced, fostering a collaborative team culture. We maintain...


  • Palo Alto, California, United States Buxton Consulting Full time

    About the RoleBuxton Consulting is seeking a highly skilled and experienced Enterprise Program Manager to join our team. As a key member of our organization, you will be responsible for driving large-scale enterprise initiatives that directly impact our business operations and scalability.Key Responsibilities:Manage complex projects and programs to achieve...


  • Palo Alto, California, United States Glean Technologies, Inc. Full time

    About Glean Technologies, Inc.: Glean is dedicated to transforming the landscape of knowledge work by harnessing the power of AI to boost productivity and creativity within organizations. Our goal is to create an intelligent system for businesses globally, merging cutting-edge technology with a profound understanding of knowledge management and AI...


  • Palo Alto, California, United States SymphonyAI Full time

    Are you a seasoned Senior Strategic Account Executive with a robust background in IT Service Management (ITSM)? SymphonyAI Summit is seeking a skilled professional to enhance our team.In this position, you will oversee vital accounts, cultivate strategic partnerships, and propel revenue growth through the promotion of our ITSM offerings.Key Responsibilities:...


  • Palo Alto, California, United States Guardant Health Full time

    Job Description**Lead and Manage Enterprise Systems Programs/Projects**As a Senior Program Manager at Guardant Health, you will be responsible for leading and managing standalone and cross-functional Enterprise Systems Programs/Projects following the software development life cycle.**Collaborate with Cross-Functional Teams**You will work closely with the...


  • Palo Alto, California, United States Amazon Full time

    About the RoleWe are seeking a highly skilled Global Account Manager to join our team at Amazon. As a key member of our sales organization, you will be responsible for driving revenue growth and expanding our cloud solutions with large global accounts.Key ResponsibilitiesIdentify, develop, and negotiate large-scale cloud deals with global customersManage and...


  • Palo Alto, United States Regal Executive Search Full time

    Job Description Senior Accounting Manager Venture capital firm is currently looking for a Senior Accounting Manager to oversee the accounting function of the management company. The ideal candidate will have excellent organizational, oral and written communication skills in conjunction with strong analytical and technical abilities. Must be detail-oriented,...


  • Palo Alto, California, United States SAP Full time

    Senior Account Executive for SAP Services – West Market UnitThe Senior Account Executive for SAP Services in the West Market Unit empowers clients to achieve their goals of becoming an Intelligent Enterprise while facilitating value-driven sales processes. This role is pivotal in presenting SAP Services as the strategic partner that aids clients in...


  • Palo Alto, California, United States American Express Full time

    About the RoleWe are seeking a highly skilled Cloud Product Manager to join our Enterprise Cloud Technology Office. As a key member of our team, you will play a critical role in driving the development and delivery of our cloud infrastructure services.Key ResponsibilitiesCloud Product Vision and Strategy: Develop and drive the enterprise cloud product...


  • Palo Alto, California, United States Guardant Health Full time

    Job DescriptionGuardant Health is a leading precision oncology company focused on helping conquer cancer globally through the use of its proprietary tests, vast data sets, and advanced analytics. The company's oncology platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes, and lower healthcare costs across all stages...


  • Palo Alto, California, United States Amazon Full time

    About the RoleWe are seeking a highly skilled Global Account Manager to join our team at Amazon. As a key member of our sales organization, you will be responsible for driving revenue growth and expanding our cloud solutions with large global accounts.Key ResponsibilitiesIdentify, develop, and negotiate large-scale cloud deals with global customersManage and...


  • Palo Alto, California, United States Burnett Search Full time

    Senior Accounting Manager - Technical ResearchFull-timeAn exceptional opportunity awaits to assist both emerging and established firms in navigating complex accounting and operational challenges with our specialized consulting firm. This role is set in a vibrant environment that is dynamic and fast-paced, fostering a collaborative team culture. We maintain...


  • Palo Alto, California, United States Navan Group Full time

    Location: RemoteDepartment: Account Management/Customer SuccessAs a Strategic Enterprise Customer Success Manager, you will serve as a vital partner to key strategic clients, guiding them to achieve success with our platform and ensuring they derive maximum value from our solutions throughout their engagement. Your responsibilities will include comprehending...


  • Palo Alto, California, United States Navan Group Full time

    Location: Remote or FlexibleDepartment: Customer Success/Account ManagementAs a Strategic Enterprise Customer Success Manager, you will serve as a key advisor to high-profile clients, ensuring they achieve success with our platform and derive maximum value from our offerings throughout their engagement. Your responsibilities will include comprehending client...