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Enterprise Sales Manager

2 months ago

Palo Alto, California, United States SymphonyAI Full time
Job Description

Job Summary:

SymphonyAI is seeking a highly skilled Senior Enterprise Account Manager to drive revenue growth and expand business within existing accounts. As a Senior Enterprise Account Manager, you will be responsible for managing and growing key accounts, developing strategic relationships, and driving revenue growth through the sale of our IT Service Management (ITSM) solutions.

Key Responsibilities:
  • Develop and Execute Strategic Account Plans: Create and execute account plans to achieve sales targets and expand business within existing accounts.
  • Build and Maintain Strong Relationships: Develop and maintain strong, long-lasting relationships with key stakeholders, including C-level executives and IT decision-makers.
  • Identify Customer Needs: Identify customer needs and pain points related to ITSM, and position our solutions effectively to address these challenges.
  • Collaborate with Internal Teams: Collaborate with internal teams, including sales engineers and product specialists, to deliver comprehensive solutions that meet customer requirements.
  • Drive Sales Process: Drive the sales process from lead generation to closure, including contract negotiations and account management.
  • Stay Updated on Industry Trends: Stay updated on industry trends, competitive landscape, and customer feedback to inform product development and sales strategies.
  • Provide Regular Reports: Provide regular reports and updates on account performance, sales activities, and market insights to management.
Qualifications:
  • Minimum of 6 Years of Experience: Minimum of 6 years of experience in enterprise sales account management, ideally with a focus on ITSM solutions.
  • Proven Track Record: Proven track record of exceeding sales targets and driving revenue growth in the IT industry.
  • Deep Understanding of ITSM: Deep understanding of ITSM concepts, frameworks, and best practices.
  • Strong Negotiation and Communication Skills: Strong negotiation, communication, and presentation skills.
  • Ability to Work Independently: Ability to work independently and collaboratively in a fast-paced, dynamic environment.