Senior Program Manager, Talent Acquisition Operations

1 week ago

Mountain View, United States Intuit Inc. Full time

As a Talent Acquisition Background Screening Program Manager, we are stewards of Intuit's greatest strategic asset: Their People. Our mission is to help drive a high-performing organization in a growth oriented global company, and to inspire the world’s top talent to innovate and make a difference.

As a brand ambassador for Intuit, you will deliver extraordinary customer experience. You will promote and maintain, through interactions with others, a positive, professional, team-oriented, and service-conscious environment that contributes to the goals of the department and reflects the values of the organization.

As part of the Talent Acquisition team who manages the global background check process for all employees and interns, this role will help maintain compliance and regulations.

Responsibilities
  • Manage the pre-employment background screening program for Intuit.
  • Assess and manage risk, solve complex problems, apply judgment to balance process compliance with achievement of business objectives.
  • Effectively execute fundamental program management tasks including issue and risk management, building structured cross-group schedules, tracking dependencies and milestones, and communicating overall project status
  • Clearly and concisely communicate plans, status, issues, risks, and requirements to appropriate audiences
  • Facilitate or produce clear, actionable requirements documents and ensures that teams have in-depth understanding of requirements to get to shared vision
  • Ensure maximum possible compliance with all laws and regulations.
  • Track and drive prioritization for incoming requirements and work requests, analyzes them and drives for clarity
  • Synthesize recommendations and share with key stakeholders to drive business decisions. Communicate cross-functionally to ensure timely resolutions and information integrity
  • Propose simple and effective solutions for well-defined problems
  • Adjudicate pre-hire employment background checks
  • Assesses results of background checks and risks as related to the position for which an individual is being considered and consults with background screening review team determine appropriate outcomes
  • 5+ years’ experience in managing programs, background screening preferred
  • Experience in HR, law, compliance, and /or document management preferred
  • Demonstrated ability to use good judgment and tact in dealing with confidential issues with complete discretion
  • Comfortable interacting with various levels of internal customers, managing expectations, and having sensitive conversations with applicants
  • Excellent ability to effectively communicate in writing and verbally
  • Exceptional attention to detail
  • Ability to operate with minimal supervision and direction, and drive process using indirect authority

Preferred:

  • Intermediate to Advanced Excel or Google Sheets. Experience using formulas, macros, and VBA. Or a strong willingness to learn.
  • Experience with pre-employment background screening practices and procedures.
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