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UX Program Manager for Creative Operations
2 months ago
Job Overview:
The Search UX team is dedicated to researching, designing, and enhancing user experiences across Search platforms to foster user trust and elevate satisfaction levels.
Key Responsibilities:
1. Collect updates from team members while ensuring project timelines, roadmaps, and documentation are meticulously maintained to keep projects aligned with goals.
2. Identify interdependencies among managed programs and suggest improvements in prioritization with clear justifications.
3. Assist the UX lead in producing organized and comprehensive documentation of project scopes, plans, and feedback for various stakeholders at different stages.
4. Manage communication within core and extended project teams, as well as with functional and regional leaders as necessary. This includes asset requests, feedback acquisition, action item organization, and approval securing.
5. Provide consistent updates to the UX PgM Lead, emphasizing progress, challenges, and potential solutions. This role requires adept context-switching, making timely reporting essential for success and efficiency.
Required Experience:
- Over 8 years of Program Management experience in UX Design or Product Operations.
- Ability to thrive in ambiguous situations and create structured solutions.
- Proactive self-starter capable of driving independent work.
- Experience managing competing and evolving priorities in a dynamic environment.
- Highly organized with a keen attention to detail.
Essential Skills:
Project Management:
- Oversee daily operations across a high-performing UX and cross-functional team, including task tracking, milestone management, resource allocation, prioritization, and escalation management to maintain project velocity and meet roadmap objectives.
Process Enhancement:
- Collaborate with UX leads and PgM leads to identify obstacles at the project and program levels, design and implement effective solutions, and support process improvements that enhance team performance and cohesion.
Cross-Team Collaboration:
- Ensure clear and consistent coordination and communication across teams working towards common objectives, fostering shared knowledge, alignment, and cohesion to improve overall team effectiveness and product quality.
Education:
- Bachelor's Degree or equivalent experience.
About US Tech Solutions:
US Tech Solutions is a global staffing firm offering a comprehensive range of talent on-demand and total workforce solutions. For more information about US Tech Solutions, please visit our website. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
