Account Manager

1 month ago

St Petersburg, United States City Wide Facility Solutions Full time

The Account Manager is responsible for the business operations of an assigned client contracted service area. This position provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer request/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients and ensuring high client satisfaction.

Responsibilities:

  • Manage all aspects of assigned client relationships, including client retention, expansion and diversification of City Wide building solutions and/or products.
  • Formulate and manage an effective service strategy and schedule tailored to each client.
  • Negotiate and enter into agreements with clients for additional services – determine pricing, staffing, and logistics.
  • Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary.
  • Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients.
  • Supervise and direct Night Managers (NM) to ensure the client’s strategy is executed and all services are performed correctly.
  • Ensure adequate (internal and external) staffing needs to service clients.
  • Promote the sale of, procure, and monitor supplies for clients.
  • Effectively communicate all client issues with Contractors and the Director of Operations (DOO) (or owner); promptly address any client issues or problems that arise.
  • Use City Wide’s CRM to perform client inspections, adding extra charges, NM routing, etc.
  • Schedule each non-routine activity in client facilities using Outlook.
  • Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A’s. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and all items are properly labeled.
  • Notify Sales Executives of potential accounts in your territory, especially new construction.
  • Discuss quality control surveys with your clients and encourage them to take the time to respond when they are received.
  • Communicate client survey responses to the DOO, NMs, and Contractors.
  • Develop and implement a plan with the DOO and the NMs to resolve any client complaints or deficiencies in service and actively monitor compliance.
  • Approve NM and / or Service Representatives pay sheets; ensure accuracy.
  • Assist Accounting in collecting clients’ past due invoices and payment invoices for Contractors.
  • Maintain updated route sheets, key/alarm sheets, and monthly planner for each client.
  • Participate and be present in monthly Contractor paydays.

Requirements

  • Three to five + years of sales and management experience in building maintenance, facility management, or equivalent experience.
  • High School diploma required, bachelor’s degree highly desirable.
  • Highly detail-oriented and excellent follow-through on commitments.
  • Positive and out-going personality; great at building relationships.
  • Excellent verbal and strong written communication skills.
  • Proficient in Microsoft Office and knowledge of CRM databases.
  • Must have reliable transportation.

IF YOU MEET THESE REQUIREMENTS AND ARE READY TO JOIN A WORLD-CLASS ORGANIZATION. APPLY NOW.

City Wide Maintenance has a national sales network with a strong tradition of mentorship and coaching. This position fits a defined sales career path within our company. We offer a competitive compensation package with guaranteed base salary and potential for uncapped commissions. Benefits include medical, dental and vision coverage, supplemental insurance programs, and 401K.

About City Wide Maintenance

City Wide Maintenance is a national organization with a 50-year tradition of sales excellence in Kansas City. City Wide works with businesses large and small to find building maintenance solutions that save them time. This successful model has expanded into over 35 markets nationwide through a successful franchising program, creating a supportive network of high-level sales professionals.

Benefits

City Wide Facility Solutions has a national sales network with a strong tradition of mentorship and coaching. This position fits a defined sales career path within our company. We offer a competitive compensation package with guaranteed base salary and potential for uncapped commissions. Benefits include medical, dental and vision coverage, supplemental insurance programs, and 401K.

About City Wide Facility Solutions

City Wide Facility Solutions is a national organization with a 50-year tradition of sales excellence in Kansas City. City Wide works with businesses large and small to find building maintenance solutions that save them time. This successful model has expanded into over 35 markets nationwide through a successful franchising program, creating a supportive network of high-level sales professionals.

  • Account Management Specialist

    2 weeks ago

    St Petersburg, United States Dynasty Financial Partners Full time

    Primary Functions:Delivering excellent client service as a central point of contact for onboarding new accounts, changing strategies on accounts, and terminating accounts on the TAMP.Completing service requests that may include specific tasks associated with the setup and configurations of managed money accounts.The Associate will be responsible for all...

  • Account Manager

    4 weeks ago

    St Petersburg, United States Kobie Full time

    Why you will love working for a National Top WorkplaceWe are a global leader in loyalty marketing. We work with some of the most well-known brands in the world to deliver market-leading, end-to-end loyalty solutions to enable customer experiences. With a strategy-led, technology-enabled approach, we are consistently named an industry leader by Forrester....

  • Account Management Associate

    1 month ago

    St Petersburg, United States Dynasty Financial Partners Full time

    The Dynasty Operations team is responsible for the overall administration of the firm's turnkey asset management program (TAMP). The Senior Account Management associate will report directly to the SVP, Head of Account Management, and is responsible for performing various duties in response to service requests and emails related to the onboarding and...

  • Account Management Associate

    1 month ago

    St Petersburg, United States Dynasty Financial Partners Full time

    The Dynasty Operations team is responsible for the overall administration of the firm's turnkey asset management program (TAMP). The Senior Account Management associate will report directly to the SVP, Head of Account Management, and is responsible for performing various duties in response to service requests and emails related to the onboarding and...

  • Employee Benefits Account Manager

    5 days ago

    St. Petersburg, United States Marsh & McLennan Companies, Inc. Full time

    AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time .. Build and maintain key clien Account Manager, Benefits, Manager, Producer, Employee, Client Service, Accounting Learn More

  • Personal Lines Account Manager

    1 month ago

    St Petersburg, United States Foundation Risk Partners Full time

    Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Personal Lines Account Manager to their Acentria team in Largo, FL Job Summary: The Personal Lines Account Manager is responsible for daily servicing of client including new and renewal business processing and maintenance of exceptional...

  • Accounts Receivable Financial Manager

    4 weeks ago

    St. Petersburg, Florida, United States Affordable Solar Roof & Air LLC Full time

    Company OverviewAffordable Solar, Roof, & Air LLC is the fastest growing Solar company in Florida.Salary: $60,000 - $80,000 per yearJob DescriptionAs an Accounts Receivable Specialist at Affordable Solar, Roof, & Air, you will play a pivotal role in managing the company's outstanding receivables and contributing to the overall financial health of the...

  • Higher Education Account Manager

    2 weeks ago

    St. Petersburg, Florida, United States UnitedHealth Group Full time

    Estimated salary: $65,000 - $85,000 per year.About the OpportunityWe are seeking a highly skilled and experienced sales professional to join our team as a Higher Education Account Manager. In this role, you will be responsible for managing relationships with college or university clients that offer a student health insurance plan (SHIP). SHIP plans insure...

  • Amazon International Account Manager

    4 months ago

    St. Petersburg, United States Growve Full time

    Company Overview:Headquartered in St. Petersburg, FL, Growve is a health & wellness brand accelerator specializing in acquiring, operating, and growing world-class brands in the active nutrition, dietary supplement, and beauty verticals. Growve derives its value from acquiring brands and driving growth through in-house expertise in marketplace management,...

  • Senior Account Growth Manager

    2 weeks ago

    St. Petersburg, Florida, United States Ethos Risk Services Full time

    Job OverviewEthos Risk Services is a leading insurance claims investigation and medical management company that strives to provide better data for informed decision-making. We are committed to innovation, and our team's passion drives us to deliver exceptional services.We are seeking a skilled Regional Account Manager to drive growth in our Southeast/Florida...

  • Student Resources Account Manager

    2 weeks ago

    St. Petersburg, Florida, United States UnitedHealth Group Inc. Full time

    We're looking for a highly motivated and results-driven individual to join our team as a Student Resources Account Manager. This role offers an exciting opportunity to shape the future of our organization and make a meaningful impact on the lives of millions of people.The estimated salary for this position is $80,000 - $105,000 per year, depending on...

  • Amazon International Account Manager

    1 month ago

    St Petersburg, United States Growve Full time

    Job DetailsJob Location Growve Corporate Headquarters - Saint Petersburg, FL Position Type Full Time Job Shift Any Job Category Marketing Amazon International Account Manager - Germany / EUCompany Overview Headquartered in St. Petersburg, FL, Growve is a health & wellness brand accelerator specializing in acquiring, operating, and growing world-class brands...

  • Amazon International Account Manager

    4 months ago

    St. Petersburg, United States Growve Full time

    Company Overview:Headquartered in St. Petersburg, FL, Growve is a health & wellness brand accelerator specializing in acquiring, operating, and growing world-class brands in the active nutrition, dietary supplement, and beauty verticals. Growve derives its value from acquiring brands and driving growth through in-house expertise in marketplace management,...

  • International Amazon Account Manager for Health and Wellness Brands

    2 weeks ago

    St. Petersburg, United States Growve Full time

    About the RoleWe are seeking an experienced International Amazon Account Manager to join our team at Growve, a health & wellness brand accelerator. As a key member of our team, you will be responsible for overseeing expansion efforts and success drivers of our Health and Wellness brands on the Amazon Germany/EU marketplace.Key Responsibilities:Amazon...

  • Accounting Specialist for Enterprise Financial Management

    2 weeks ago

    St. Petersburg, Florida, United States Dynasty Financial Partners, LLC Full time

    Job SummaryWe are seeking an experienced Accounting Assistant to join our OCFO team at Dynasty Financial Partners, LLC. As a key member of our team, you will provide daily support for the production of financial statements and schedules in accordance with the monthly close schedule for multiple assigned clients.The ideal candidate will have a strong...

  • Customer Accounts Advisor

    4 months ago

    St. Petersburg, United States Aaron's Family of Companies Full time

    Customer Accounts Advisor St. Petersburg, Florida Overview A Customer Account Advisor plays a key role in assisting the Customer Accounts Department with lease agreement renewals. In this role you will also support the overall needs of the store by assisting other team members. You will have direct contact with customers and will act as a...

  • Pharmaceutical Account Specialist

    2 weeks ago

    St. Petersburg, Florida, United States America's Pharmacy Group, LLC Full time

    Are you a motivated individual with a passion for building relationships in the pharmaceutical industry? We are seeking a Pharmaceutical Account Specialist to join our team at America's Pharmacy Group, LLC.About the RoleAs a Pharmaceutical Account Specialist, you will play a crucial role in driving the growth of our company by establishing and maintaining...

  • General Accountant

    4 weeks ago

    St Petersburg, United States Marriott International, Inc Full time

    Additional InformationVinoy Club AccountantJob Number24200256Job CategoryFinance & AccountingLocationThe Vinoy Resort & Golf Club Autograph Collection, 501 5th Avenue NE, St Petersburg, Florida, United States, 33701VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Check figures, postings, and documents for accuracy....

  • Accounts Receivable Specialist Lead

    2 weeks ago

    St. Petersburg, Florida, United States Affordable Solar Roof & Air LLC Full time

    Job OverviewA competitive salary of $70,000 - $90,000 per year is offered to the successful candidate.We are Affordable Solar Roof & Air LLC, the fastest growing Solar company in Florida. Our team seeks a detail-oriented and skilled Accounts Receivable Specialist to manage our outstanding receivables and ensure smooth financial operations.Key...

  • Account Services Specialist

    5 months ago

    St Petersburg, United States Bank OZK Full time

    Job Purpose & Scope: Responsible for establishing and maintaining specialized (Association Services) commercial deposit accounts for the Bank. Essential Job Functions: Opens new accounts on the Banks account platform system (BPM). Facilitates timely and complete acquisition, verification, and record retention of all new and revised account documentation. ...