Customer Sales

1 month ago

Toledo, United States Mediacom Communications Full time
Position: Customer Sales & Service Representative I, Front Counter (Non-Retail)

Who we are:

Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.

As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team

Position Overview:
Provide a positive in-person customer experience in a prompt and professional manner related to the customers' needs and questions. Perform direct customer support for all customers consistent with Mediacom's policies and procedures.

Company Benefits:

Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:
  • Health, vision, and dental insurance
  • Paid vacation, holidays and flex paid time off
  • 401K with generous company match
  • Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided
  • Education Enrichment up to $5,000 per year for qualified employees
  • Employee Wellness Program
Position Responsibilities:
  • Interact with customers in person to answer customer inquiries and solve problems regarding billing, services, and products.
  • Utilize appropriate sales and retention guidelines to properly process customer requests to add or disconnect services.
  • Troubleshoot basic service issues and schedule on site service calls when necessary.
  • Receive and process customer payments, balance cash drawer, and post customer adjustments.
  • Issue and receive equipment from customers.
  • Responsible for maintaining customer site equipment and inventory controls according to policy and procedures.
  • Demonstrate courtesy and patience in customer relations, maintaining the ability to explain all phases of billing, products, and services offered at the current time.
  • Neat with self and work area, and conducts self in a respectable, responsible, and courteous manner.
  • Regular Attendance required.
  • Perform other duties as directed or required by your supervisor.
  • Other duties as assigned.
Position Requirements:
  • High school diploma or GED required; Associates degree preferred.
  • Required - 1-3 years' experience in retail and/or consumer sales.
  • Preferred - 3 plus years' customer service & cash handling/reconciliation experience.
  • Exceptional relationship-building skills.
  • Excellent communication skills.
  • Ability to multi-task and prioritize in a fast-paced environment.
  • Effective cash handling skills.
  • Valid driver's license and satisfactory driver record may be required for some locations.
  • Must demonstrate intermediate to advanced PC skills.
  • Sales ability and willingness to meet sales goals.
  • Able to stand for long periods.
  • Occasional travel to other sites within the region.
  • Ability to work evenings, weekends and holidays and overtime as needed.


Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.

Our Awards: Mediacom is proud to have received the following recognitions: 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.

Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.

Disclaimer: W hen making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.

#LI-Onsite

  • Sales Outfitter

    4 days ago

    Toledo, Toledo, United States Bass Pro Shops Full time

    Job SummaryThe Sales Outfitter performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance, and direction to customers.Key ResponsibilitiesCustomer Service: Supports a strong commitment to world-class customer...

  • Retail Sales Associate

    4 days ago

    Toledo, Toledo, United States Floor & Decor Holdings, Inc. Full time

    Job SummaryFloor & Decor Holdings, Inc. is seeking a highly motivated and customer-focused Sales Floor Associate to join our team. As a Sales Floor Associate, you will play a key role in providing exceptional customer service and support to our customers in finding the perfect products for their projects.Key ResponsibilitiesCustomer Service: Connect with...

  • Customer Service Representative

    4 days ago

    Toledo, Ohio, United States Burlington Full time

    Job Summary:We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Burlington Stores, Inc. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a positive and professional attitude, and working efficiently to meet sales...

  • Customer Engagement Specialist

    2 weeks ago

    Toledo, Ohio, United States Puente Hills Hyundai Full time

    Position Overview The Customer Engagement Specialist will play a vital role in managing all incoming inquiries through phone calls and online leads. This position is essential for confirming sales meetings and maintaining ongoing communication with potential customers who have not yet made a purchase. Key Responsibilities Handle internet inquiries and sales...

  • Customer Experience Specialist

    4 days ago

    Toledo, Toledo, United States Qurate Retail Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team in West Chester, OH. As a Sales Associate, you will play a key role in delivering an outstanding guest experience and driving sales growth in our retail store.Key ResponsibilitiesAchieve sales targets by providing exceptional customer service and promoting...

  • Customer Service Representative

    2 days ago

    Toledo, Toledo, United States ImageFIRST Healthcare Laundry Specialists Full time

    Job Title: Customer Service RepresentativeOverviewCompany Overview: ImageFIRST Healthcare Laundry Specialists is the largest and only national linen rental and laundry service specializing in the healthcare market. We provide linen, patient gowns, scrubs, and more while managing our clients' linen inventory for cost management.Job Summary: We are seeking a...

  • Customer Service Manager

    4 days ago

    Toledo, Ohio, United States Barnes & Noble Education, Inc. Full time

    Job Summary:Barnes & Noble Education, Inc. is seeking a highly motivated and customer-focused Retail Operations Supervisor to join our team. As a key member of our store operations team, you will be responsible for providing exceptional customer service, leading a team of sales associates, and ensuring the smooth operation of our retail store.Key...

  • Outside Sales

    4 weeks ago

    Toledo, United States Maumee Supply Full time

    Job DescriptionJob DescriptionMaumee Supply is a rapidly growing company seeking a competitive Outside Sales Representative to utilize existing sales strategies to grow an existing book of business, and attract new customers. The successful salesperson will enrich existing customer relationships while also sourcing new sales opportunities, open accounts, and...

  • Outside Sales

    3 months ago

    Toledo, United States Maumee Supply Full time

    Job DescriptionJob DescriptionMaumee Supply is a rapidly growing company seeking a competitive Outside Sales Representative to utilize existing sales strategies to grow an existing book of business, and attract new customers. The successful salesperson will enrich existing customer relationships while also sourcing new sales opportunities, open accounts, and...

  • Sales Representative

    4 days ago

    Toledo, Ohio, United States Puente Hills Ford Full time

    Job DescriptionPuente Hills Ford is seeking a highly motivated and experienced Sales Professional to join our team.Key Responsibilities:Sell and deliver a minimum of 10 vehicles per month to meet dealership sales targets.Maintain a 95% Customer Satisfaction Index (CSI) score through excellent customer service and follow-up.Utilize dealership sales control...

  • Sales Representative

    1 week ago

    Toledo, Ohio, United States Quinn Company Full time

    Job SummaryQuinn Company is seeking a highly motivated and experienced Sales Representative to join our team in the City of Industry, California. As a Sales Representative, you will be responsible for promoting Used Equipment to new and existing customer base while expanding market share in order to meet territorial and corporate objectives.Key...

  • Sales Associate

    2 days ago

    Toledo, Ohio, United States Aaron's Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Aaron's. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesProvide outstanding customer service and ensure a positive shopping experience for all customersProcess sales...

  • Inside Sales

    4 weeks ago

    Toledo, United States Gogel Fastener and Industrial Supply Co. Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingCompany partiesCompetitive salaryDental insuranceEmployee discountsFree food & snacksHealth insuranceTraining & developmentVision insuranceBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a highly motivated and energetic Inside Sales...

  • Sales Associate

    3 months ago

    Toledo, United States Grogan's Towne Chrysler Jeep Dodge, Inc. Full time

    Grogan's Towne Chrysler Jeep Dodge Ram, one of the Toledo area's largest automotive dealers, has an immediate opening for an Automotive Sales Professional.For over 60 years, Grogan's Towne Chrysler Jeep Dodge Ram has offered exceptional service, unbeatable specials and the latest selections of new and pre-owned vehicles to NW Ohio and SE Michigan. Our...

  • Sales Representative

    2 days ago

    Toledo, Toledo, United States Qurate Retail Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Qurate Retail Group. As a Sales Associate, you will play a key role in delivering an exceptional customer experience and driving sales growth in our retail store.Key ResponsibilitiesAchieve sales targets and meet daily, weekly, and monthly sales...

  • Sales Engineer

    1 month ago

    Toledo, Ohio, United States gpac Full time

    Sales EngineerWe are seeking a Sales Engineer to join our organization. You will be responsible for building strong relationships with our customers, providing valuable consultation, proposals/quotations, and product solutions based on their needs. Our customers come from a variety of industries including chemical, power generation, refining, oil & gas, food...

  • Vans: Customer Engagement Specialist

    2 weeks ago

    Toledo, Ohio, United States VF Corporation Full time

    Sales Associate RoleObjective: To drive sales and enhance customer satisfaction through exceptional service.Customer-Centric Focus: Cultivate a shopping experience that prioritizes customer needs and preferences.Effective Selling Strategies: Utilize genuine interactions to apply proven sales techniques that resonate with customers.Store Presentation:...

  • Sales Associate

    2 days ago

    Toledo, Ohio, United States 7-Eleven Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at 7-Eleven. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key ResponsibilitiesCustomer ServiceProvide prompt, courteous, and professional...

  • Sales Associate

    3 months ago

    Toledo, United States Grogan's Towne Chrysler Jeep Dodge, Inc. Full time

    Grogan's Towne Chrysler Jeep Dodge Ram, one of the Toledo area's largest automotive dealers, has an immediate opening for an Automotive Sales Professional. For over 60 years, Grogan's Towne Chrysler Jeep Dodge Ram has offered exceptional service, unbeatable specials and the latest selections of new and pre-owned vehicles to NW Ohio and SE Michigan. Our...

  • Sales Engineer

    1 month ago

    Toledo, United States gpac Full time

    Sales Engineer We are seeking a Sales Engineer to join our organization. You will be responsible for building strong relationships with our customers, providing valuable consultation, proposals/quotations, and product solutions based on their needs. Our customers come from a variety of industries including chemical, power generation, refining, oil & gas,...