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Call Center Representative

2 months ago

Madison, United States Manpower Full time

Our client is seeking a Call Center Representative to join their team  As a Call Center Representative, you will be supporting the organization in educating and guiding customers to find the information they need in a timely manner. The ideal candidate will have an infectious personality, the compassion to help people, and organizational skills.  

Job Title: Call Center Representative

Location: Madison, WI

Pay Range: $18-$20/hr

What's the Job?

  • Inbound and Outbound calls to customers assisting with benefits and other compensation questions
  • Providing great Customer Service and giving our customers a 5-star experience.
  • Entering and maintaining detailed notes in electronic customer files/jobs
  • Participate in continued professional training
  • Other miscellaneous duties as deemed necessary by management

What's Needed?

  • Positive, empathetic and team-first attitude
  • Dispatch/call center/customer service experience
  • Willingness to learn and be coached
  • Knowledge of general customer service principles and practices
  • Basic computer and data entry skills
  • Dependable and reliable
  • Interpersonal, communication, listening, problem-solving, multi-tasking skills
  • High school diploma or higher level of education

What's in it for me?

  • Full time First Shift Hours
  • Full time benefits available
  • Medical, dental, vision, 401k  
  • Weekly pay with direct deposit  

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you

About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.