Fitness Center Representative

2 weeks ago


Madison, United States Taymax Group Full time
Member Services Representative

At Taymax Group, we're committed to providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. We're seeking a Member Services Representative to join our team and help us achieve this goal.

Key Responsibilities:
  • Provide exceptional customer service to members, prospective members, and guests.
  • Handle front desk activities, including answering phones, checking members into the system, and assisting with membership sales.
  • Facilitate updates to member accounts and respond to member questions and concerns in a timely and professional manner.
  • Maintain the neatness and cleanliness of the club, including completing daily assigned tasks and helping with priority cleaning lists.
Requirements:
  • Must be 18 years of age or older.
  • High School diploma/GED equivalent required.
  • Customer service background preferred.
  • Basic computer proficiency.
  • Punctuality and reliability are a must.
  • Ability to work independently as well as part of a team.
  • A positive, upbeat attitude and a passion for fitness and health.
Physical Demands:
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.

We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at to make an accommodation request.



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