Call Center Representative
4 months ago
Our client is seeking a Call Center Representative to join their teamAs a Call Center Representative, you will be supporting the organization in educating and guiding customers to find the information they need in a timely manner. The ideal candidate will have an infectious personality, the compassion to help people, and organizational skills.
Job Title: Call Center Representative
Location: Madison, WI
Pay Range: $22-24/hr
What's the Job?
- Inbound and Outbound calls to customers assisting with benefits and other compensation questions
- Providing great Customer Service and giving our customers a 5-star experience.
- Entering and maintaining detailed notes in electronic customer files/jobs
- Participate in continued professional training
- Other miscellaneous duties as deemed necessary by management
- Positive, empathetic and team-first attitude
- Dispatch/call center/customer service experience
- Willingness to learn and be coached
- Knowledge of general customer service principles and practices
- Basic computer and data entry skills
- Dependable and reliable
- Interpersonal, communication, listening, problem-solving, multi-tasking skills
- High school diploma or higher level of education
- Full time First Shift Hours
- Full time benefits available
- Medical, dental, vision, 401k
- Weekly pay with direct deposit
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
-
Call Center Representative
1 month ago
Madison, United States Hustle Notice Biz Full timeCall Center RepresentativeDepartment: Emerald Logistix Employment Type: Full Time Location: Madison Compensation: $17.25 - $25.00 / hour DescriptionJob Title: Call Center Representative Job Summary: We are seeking a friendly, professional, and customer-focused Call Center Representative to join our team. The ideal candidate will handle inbound and outbound...
-
Call Center Representative
3 months ago
Madison, United States SSM Health Full timeSSM Health - 1808 West Beltline Highway [Call Center Representative] As a Call Center Representative at SSM Health, you'll: Educate and inform members of available benefits under the health plan; Instruct members how to receive maximum benefit reimbursement; Determine various policy provisions, guidelines, providers, and provider requirements and procedures;...
-
Call Center Representative
8 months ago
Madison, United States Mad City Windows and Baths Full timeOverview: Call Center Representative Mad City Windows and Baths: Kickstart Your Career in Sales! Location: Madison, WI (On-Site Position) Earning Potential: Up to $80,000+ in the first year At Mad City Windows and Baths, we are a unified team dedicated to excellence. As one of the fastest-growing remodeling companies in the USA, we take pride in our...
-
Call Center Team Lead
2 days ago
Madison, Wisconsin, United States Tribe Staffing, LLC Full timeJob Description:As a highly motivated and results-driven leader, you will oversee a team of high-volume outbound callers at Tribe Staffing, LLC. Your primary responsibility will be to manage the call center metrics and drive growth.Key Responsibilities:- Manage a team of sales representatives- Develop and implement training programs for new hires- Provide...
-
Communication Center Representative
2 months ago
Madison, United States UW Health Full timeWork Schedule: .6 FTE, 24 hours per week, 3rd shift. Weekends required. Position rotates weekends, with a total of three shifts per week. Scheduled hours are from 11:00 pm - 7:00 am. Be part of something remarkable Join the #1 hospital in Wisconsin and utilize your love for helping people by being the first point of contact for new patients and referring...
-
Communication Center Representative
2 months ago
Madison, United States UW Health Full timeJob DescriptionWork Schedule: 100% FTE, 3rd shift. Weekends required. Position rotates every third weekend. Scheduled hours are from 11pm - 7am. Be part of something remarkable Join the #1 hospital in Wisconsin and utilize your love for helping people by being the first point of contact for new patients and referring physicians, vendors and the public. We...
-
Communication Center Representative
4 weeks ago
Madison, United States UW Health Full timeJob Description Work Schedule: .6 FTE, 24 hours per week, 3rd shift. Weekends required. Position rotates weekends, with a total of three shifts per week. Scheduled hours are from 11:00 pm - 7:00 am. Be part of something remarkable Join the #1 hospital in Wisconsin and utilize your love for helping people by being the first point of contact for new patients...
-
Call Center Team Lead
3 weeks ago
Madison, Wisconsin, United States Voda Cleaning & Restoration Corporate Full timeAbout the Role\We are seeking a dynamic Contact Center Manager to join our team at Voda Cleaning & Restoration Corporate in Madison, WI.\This role offers the opportunity to lead and develop a team of customer service representatives, while contributing to the growth and success of our company.\Job Description\The Contact Center Manager will be responsible...
-
Healthcare Call Center Associate
2 days ago
Madison, Wisconsin, United States Continuum Global Solutions Full timeCall Center PositionWe are currently seeking a Healthcare Call Center Associate to join our team at Continuum Global Solutions.In this role, you will be responsible for providing customer service to patients and families, answering incoming calls, and resolving customer inquiries in a timely and professional manner.Key responsibilities of this role...
-
Communication Center Representative
3 months ago
Madison, United States University of Wisconsin Health Full timeA Communication Center Representative to: Support paging, messaging and scheduling, and appointment services for UW Health. Provide remarkable customer service to UW Health staff, physicians, and patients. Confirm and cancel appointments on nights, w Representative, Communication, Information Technology, Healthcare, Retail
-
Patient Scheduling
2 weeks ago
Madison, United States UW Health Full timeWork Schedule: This posting represents all available Patient Scheduling positions at the Appointment Center with UW Health. Scheduled shifts are typically Monday through Friday, between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department. Pay: UW Health offers a competitive compensation and benefits package. Work...
-
Patient Scheduling
2 weeks ago
Madison, United States UW Health Full timeWork Schedule: This posting represents all available Patient Scheduling positions at the Appointment Center with UW Health. Scheduled shifts are typically Monday through Friday, between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department. Pay: UW Health offers a competitive compensation and benefits package. Work...
-
Patient Scheduling
3 weeks ago
Madison, United States UW Health Full timeWork Schedule: This posting represents all available Patient Scheduling positions at the Appointment Center with UW Health. Scheduled shifts are typically Monday through Friday, between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department. Pay: UW Health offers a competitive compensation and benefits package. Work...
-
Call Center Leadership Role
5 days ago
Madison, Wisconsin, United States Voda Cleaning and Restoration Full timeOur Commitment to ExcellenceWe are committed to delivering exceptional results and exceeding customer expectations through our commitment to quality and customer satisfaction. Our team of skilled professionals is dedicated to providing the highest level of service and support to our customers.Job RequirementsProven experience in a contact center or customer...
-
Customer Service Representative
3 weeks ago
Madison, Wisconsin, United States Shopko Optical Full timeJob OverviewShopko Optical is seeking a highly skilled Customer Service Representative to provide exceptional support to our Optical center team. This role will involve greeting patients, answering phone calls, booking appointments, and managing patient files.We offer a competitive salary of $35,000 per year, making us an attractive option for those looking...
-
Patient Scheduling
2 weeks ago
Madison, United States UW Health Full timeJob DescriptionWork Schedule: This posting represents all available Patient Scheduling positions at the Appointment Center with UW Health. Scheduled shifts are typically Monday through Friday, between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department. Pay: UW Health offers a competitive compensation and benefits...
-
Patient Scheduling
1 week ago
Madison, United States UW Health Full timeJob DescriptionWork Schedule: This posting represents all available Patient Scheduling positions at the Appointment Center with UW Health. Scheduled shifts are typically Monday through Friday, between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department. Pay: UW Health offers a competitive compensation and benefits...
-
Call Center Support Specialist
3 weeks ago
Madison, Wisconsin, United States Opusign Full timeAbout the RoleWe are seeking a dedicated and enthusiastic Call Center Customer Service Agent to join our dynamic team at Opusign. This individual will serve as the first point of contact for our valued customers, providing them with top-notch service and support over the phone.Key Responsibilities include handling inbound customer calls, assisting with...
-
Call Center Customer Service Assistant
4 weeks ago
Madison, United States Hustle Notice Biz Full timeCall Center Customer Service AssistantDepartment: Bold MK Employment Type: Full Time Location: Madison Compensation: $17.50 - $24.00 / hour DescriptionJob Description: Call Center Customer Service AssistantPosition Title: Call Center Customer Service Assistant Department: Customer Service Location: Madison, WI Employment Type: Full-Time Reports To: Call...
-
Guitar Center | Luthier
5 days ago
madison, United States Guitar Center Full timeLuthier - Guitar Center at Guitar Center summary: As a Repair Technician at Guitar Center, you will provide maintenance and repair services on customer-owned instruments while ensuring a high level of customer service. The position requires skills in customer interaction, craftsmanship, and the ability to identify opportunities for improvement. You will also...