Call Center Representative
1 week ago
UW Health is seeking a Call Center Representative to provide exceptional customer service to patients, staff, and physicians. The successful candidate will be responsible for supporting paging, messaging, and scheduling services, as well as confirming and canceling appointments on nights, weekends, and holidays.
Key Responsibilities- Provide remarkable customer service to patients, staff, and physicians
- Support paging, messaging, and scheduling services
- Confirm and cancel appointments on nights, weekends, and holidays
- Take various calls ranging from connecting callers to inpatient rooms to executing emergency plans
- High school diploma or equivalent
- Preferred: Associate degree in Healthcare, Information Technology, Business, or related field
- Preferred: One year of experience in a medical, call center, or customer service environment
- Excellent benefits package, including health and dental insurance, paid time off, and retirement plans
- Options for a variety of schedules and shifts that offer flexibility and work-life balance
- Access to UW Health's Wellness Options at Work that support employee/family well-being
- Tuition benefits eligibility after one year of employment
UW Health is committed to being a diverse, equitable, inclusive, and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. We value the unique perspectives and qualities each employee brings to work each day.
", "lang_code": "en"}-
Call Center Representative
4 weeks ago
Madison, Wisconsin, United States UW Health Full time{"title": "Call Center Representative", "content": "Job SummaryUW Health is seeking a Call Center Representative to provide exceptional customer service to patients, staff, and physicians. The successful candidate will be responsible for supporting paging, messaging, and scheduling services, as well as confirming and canceling appointments on nights,...
-
Call Center Representative
2 weeks ago
Madison, Wisconsin, United States UW Health Full timeJob SummaryWe are seeking a skilled Call Center Paging Representative to join our team at UW Health. As a key member of our communication center, you will be responsible for providing exceptional customer service to our staff, physicians, and patients.Key ResponsibilitiesSupport paging, messaging, and scheduling services for UW Health.Provide remarkable...
-
Call Center Representative
3 weeks ago
Madison, Wisconsin, United States UW Health Full timeJob SummaryWe are seeking a skilled Call Center Paging Representative to provide exceptional customer service and support to UW Health staff, physicians, and patients. As a key member of our team, you will be responsible for handling paging, messaging, and scheduling services, as well as providing remarkable customer service.Key ResponsibilitiesSupport...
-
Call Center Representative
2 weeks ago
Madison, Wisconsin, United States UW Health Full timeJob SummaryWe are seeking a skilled Call Center Paging Representative to provide exceptional customer service and support to UW Health staff, physicians, and patients. As a key member of our team, you will be responsible for handling paging, messaging, and scheduling services, as well as providing remarkable customer service.Key ResponsibilitiesSupport...
-
Call Center Supervisor
1 week ago
Madison, Wisconsin, United States State Collection Service Full timeJob Title: Call Center SupervisorJob Summary:The Call Center Supervisor is responsible for managing the performance, workflow, and standard of service for our Customer Service Representatives. This role involves monitoring and managing performance, scheduling, attendance, and workflow to maximize results for the company, clients, and the public.Key...
-
Customer Service Representative
1 month ago
Madison, Wisconsin, United States SSM Health Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at SSM Health. As a key member of our Call Center, you will be responsible for providing exceptional customer service and support to our patients and customers.Key ResponsibilitiesRespond to Inquiries: Answer incoming calls and respond to customer inquiries in a timely and...
-
Customer Service Representative
4 weeks ago
Madison, Wisconsin, United States The Silver Lining Full timeAbout The Silver LiningThe Silver Lining is a leading provider of insurance solutions, dedicated to delivering exceptional customer experiences. We are seeking a highly skilled and customer-focused Customer Service Representative to join our Personal Lines Customer Care Center team.Job SummaryWe are looking for a licensed agent to handle calls in our...
-
Customer Service Representative
4 weeks ago
Madison, Wisconsin, United States UW Health Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Call Center Paging Representative. As a key member of our communication center, you will be responsible for providing exceptional service to our patients, staff, and physicians.Key ResponsibilitiesPaging and Messaging: Support paging, messaging, and scheduling...
-
Business Development Representative
1 week ago
Madison, Wisconsin, United States Beacon Athletics Full timeBusiness Development RepresentativeBeacon Athletics is seeking a highly motivated and organized Business Development Representative to join our team. As a key member of our National Sales Group, you will be responsible for generating leads and qualifying new business opportunities.Key Responsibilities:Develop and execute outreach campaigns to identify new...
-
Fitness Center Representative
1 day ago
Madison, Wisconsin, United States Planet Fitness Madison 4 Full timeJob Title: Member Services RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness Madison 4. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key...
-
Customer Service Representative
4 weeks ago
Madison, Wisconsin, United States Spherion Full timeJob SummarySpherion is seeking a skilled Customer Care Representative to deliver exceptional customer service to internal and external customers via phone and email. The ideal candidate will have 1 year of call center experience and be able to troubleshoot manufacturing issues related to medical optical loupes.Key ResponsibilitiesAnswer inbound calls and...
-
Customer Service Representative
3 weeks ago
Madison, Wisconsin, United States Spherion Full timeCustomer Care Representative Job DescriptionSpherion is seeking a skilled Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to internal and external customers via phone and email.Key Responsibilities:Answer inbound calls and emails related to...
-
Customer Service Representative
3 weeks ago
Madison, Wisconsin, United States The Silver Lining Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Care Representative to join our team at The Silver Lining. As a licensed agent, you will be responsible for handling calls in our Personal Lines Customer Care Center queue, answering questions and providing advice on coverages for our Home & Highway policy.Key ResponsibilitiesHandle...
-
Human Resources Service Center Representative
1 month ago
Madison, Wisconsin, United States Beacon Hill Full timeJob SummaryBeacon Hill is seeking a highly skilled HR Service Center Representative to join their team. As a key member of the HR department, you will play a crucial role in supporting current employees, retirees, and job candidates by addressing their HR-related inquiries.Key ResponsibilitiesCustomer Interaction: Manage inbound inquiries related to payroll,...
-
Patient Service Representative
1 month ago
Madison, Wisconsin, United States Meriter-UnityPoint health Full timeJob SummaryThe Patient Service Representative is a vital member of our team at Meriter-UnityPoint Health, responsible for ensuring seamless patient registration and insurance verification processes. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key...
-
Medical Customer Service Representative
3 weeks ago
Madison, Wisconsin, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a critical role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesAnswer phone calls and greet donors in a professional and friendly...
-
Patient Access Representative Ambulatory
3 weeks ago
Madison, Wisconsin, United States UW Health Full timeJob Title: Patient Access Representative AmbulatoryJoin UW Health as a Patient Access Representative Ambulatory and be part of a team that provides exceptional patient care.About the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Patient Access Representative Ambulatory. In this role, you will be responsible...
-
Customer Service Representative
1 month ago
Madison, Wisconsin, United States Spherion Full timeJob SummarySpherion is seeking a highly skilled Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to internal and external customers via phone and email.Key ResponsibilitiesCustomer Service: Answer inbound calls and emails related to placing orders,...
-
Customer Service Representative
1 week ago
Madison, Wisconsin, United States TEKsystems Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesHandle inbound calls and respond to customer inquiries in a timely and professional mannerProvide accurate...
-
Patient Access Representative Ambulatory
3 weeks ago
Madison, Wisconsin, United States UW Health Full timeJob Title: Patient Access Representative AmbulatoryAt UW Health, we are seeking a highly skilled Patient Access Representative Ambulatory to join our team. As a key member of our healthcare team, you will play a vital role in ensuring seamless patient access to our services.Key Responsibilities:Enter and verify demographic and insurance information, identify...